Group Member Portal FAQs

Sign in using your ACEP web site credential.

If you don’t have an ACEP web account, click on the "Create an Account" link to create an account (Sign In screen). You do not need to be an ACEP member to create a web account on ACEP.org.

Click on the “Members” icon on the left side of the screen.

• Click on the “Add Member” icon on the left side of the screen
• Search by last name, first name (example: Smith, John)
• If there is more than one physician with that name, verify by city and state, NPI number or contact Member Care to help you find the correct one
• Address, email, phone number, and chapter updates also can be done on this screen.
• Start date field, add today’s date
• End date field should be left blank

Click on the gear icon to the right of the name and choose “Remove from Group.”

Sure. Click on the “Members” tab of the portal, then click on the “Quote” button and save PDF.

Please note that this is NOT the final invoice.

Use the "Go to Checkout" button to either pay online, or use the Purchase Order option to have the final invoice emailed to you.

Click on the “Members” tab of the portal, then click on the “Go to Checkout” button. Enter your credit card information in the top section, then click the “Pay Now” button. You’ll have the option to save your credit card information, so you won’t have to enter it again. Our system encrypts your card information for your security.

A receipt will be emailed to you.

Yes, download the User Manual for more details.

Email Member Care or call or text our member care team at 888-817-2237, Monday – Friday, 8 am – 5 pm Central.