ACEP ID:

December 19, 2023

Happy: Frictionless Mental Health

THE PROBLEM

Emergency physicians are experiencing more burnout than other physician specialties.

According to a recent Medscape poll, upwards of 65% of emergency physicians report experiencing burnout during their careers, as compared to 2018 (45%). Approximately 15–17% of emergency physicians, and upwards of 20% of emergency medicine residents, met the diagnostic criteria for PTSD in 2019.

Meanwhile, this poll, states that the top three factors that contribute to physician burnout are the same as they were 5 years ago, pre-COVID: Too many bureaucratic tasks, lack of respect from coworkers, and to many work hours.

Despite the prevalence of burnout and other mental health issues among emergency physicians, most emergency physicians never seek they need — instead, they suffer in silence.

THE SOLUTION

Happy is here to help.

Happy is a proactive, non-clinical mental health service collaborating with major health systems, health plans and the Department of Defense to pioneer FRICTIONLESS MENTAL HEALTH — an approach to mental health support that removes every major barrier preventing many people from accessing basic mental health support.

Simply put, instead of waiting for people to reach out for support, Happy reaches out to them.

How Do I Use Happy?

Happy is very easy to use.

Please text your first name and ACEP to 858-367-3001, and you will hear from a member of Happy’s Support Team promptly. Between 8am and midnight, you can expect a response within an hour. If you text between midnight and 8am, responses may be delayed, but you will hear from a member of Happy’s support team by first thing in the morning at the latest.

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