Frequently Asked Questions

Is there WiFi? What is the password?

Yes. 
SSID Network: Accelerate25
Password: fuelyourfuture

How I can access the presentation slides from each course?

They are provided electronically. If the speaker provided them, they will be in the app, in each individual course session, under the Documents and Links section.
Or for downloading to your laptop, you can also find them on https://events.acep.org - also under the Documents and Links section of each individual course.

Will I be able to provide any feedback on the courses I attended?

Yes. All course evaluations will be conducted electronically. The surveys are a link in each indivudal course session in the app, under the Documents and Links section.

How do I get my CME certificate?

Once the conference has ended, you will be able to access your CME certificate through ACEP's CME Tracker. You will be able to generate a document that you can print, or save to your computer for future reference. Visit the Get My CME Page for Instructions. 

I purchased the Virtual PEM or Virtual Reimbursement & Coding add-on. When and how can I get into those virtual products?

The Vritual add on courses should be available about a month after the live conference ends - possibly earlier. If you purchased this online CME product, you will receive an email when the courses are available with instruction on how to access them.
The additional CME will be available for 12 months from when it is accessible.

Is there a luggage check area at the Omni?

Yes, at the hotel, not near our course rooms.

Who is allowed to host hospitality suites and receptions?

Only ACEP-affiliated organizations and exhibiting companies will be given the approval to host official hospitality suites and receptions during ACEP Accelerate. For more information, please call 800-798-1822, ext. 3166.

Am I required to wear my name badge?

Yes. All registrants will be provided a name badge for use during the meeting. For security purposes, name badges are required at all times in the hotel convention center and social events. Individuals without a visible name badge will not be permitted into the course rooms, events or Exhibit Hall.

Are ACEP Accelerate venues accessible to people with disabilities?

Yes. In accordance with the Americans with Disabilities Act, ACEP uses only facilities that are in compliance. If you are disabled and require special assistance while attending ACEP Accelerate, please call 888-817-2237.

What should I wear to ACEP Accelerate events?

The attire for the meeting is business casual. Every effort will be made to provide a comfortable learning environment; however, meeting room temperatures can fluctuate greatly and may be difficult to control. The temperature is often cool in the meeting rooms, therefore, a jacket or sweater is recommended for the conference.

What is ACEP doing to transition into green meetings?

ACEP has made a commitment to the environment by making small but powerful changes in our meetings that will positively impact the environment and reduce the carbon footprint of ACEP and each registrant and exhibitor. Here is what to expect this year:

No paper presentations will be distributed onsite. Presentations submitted by our speakers will be available to download in the ACEP Events mobile app, or if you would like to download or print them prior to the conference, visit events.acep.org and use the same log-in information you used to register for the meeting. 

• Paperless Evaluations - course evaluations are all done online.
• Registrant badges will be recycled.
• Exhibit Hall carpet will be recycled.
• Limited printed onsite programs - everything you need will be in the ACEP Accelerate mobile app.

As we continue the journey, we welcome your ideas to help us achieve this goal.

How can I or my company support ACEP Accelerate?

Please visit the exhibitor section of the Accelerate website through the button at the upper right corner of the site.

I am an exhibitor. What do I need to do?

If you are an exhibitor, there are various ways in which you can engage with ACEP Accelerate. Please visit our exhibitor section for details and to contact our team. Use the button on the upper right corner of the site.  

Will there be technical support during the event?

Yes, if you are having any issues accessing content during the event, ACEP will have a dedicated team to help troubleshoot any issues you might encounter.

When and where are future ACEP educational meetings?

Visit our meeting calendar for a complete list of upcoming ACEP meetings. 

What is the cancellation policy for ACEP Accelerate?

Full conference registration, less the $200 cancellation fee, is refundable only if submitted in writing to Member Care 30 days prior to the beginning of the conference. Registrations and cancellations received after the 30-day deadline are not refundable. Exceptions will be made for family emergencies and must be submitted in writing to Member Care. For these instances, the full conference registration fee, less the $200 cancellation fee, will be refunded. You cannot reinstate a registration after you cancel. If you cancel and are entitled to a refund, expect the refund within 30 days. All refunds will be issued back to the original payment type. Cash payments will be refunded by check.