Phase II Schedule

PLEASE NOTE: Courses are Central time. Faculty and courses are subject to change as the conference nears.

Tuesday, March 12, 2024

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Time

Event

8:00 - 8:05 AM

Welcome and Introductory Remarks
Erin Muckey, MD, MBA

8:05 - 8:50 AM

Burnout and Resiliency
Thom A. Mayer, MD, FACEP

8:50 - 9:35 AM

Teams and Teamwork: Lessons for the ED from the NFL
Thom A. Mayer, MD, FACEP

9:35 - 9:55 AM

Break (Visit the Exhibits)

9:55 - 10:40 AM

Minding the Gap: Straightforward Approaches that Create Excellent Results
Randy Pilgrim, MD, FACEP

10:40 - 11:25 AM

Dealing with the Dysfunctional and Marginal Providers: Improving Performance
Randy Pilgrim, MD, FACEP

11:25 AM - 12:40 PM

Lunch (On Your Own)

12:40 - 1:25 PM

Do You Want to be Fully Staffed? What Physicians Can Do for Nurse Recruitment and Retention
Jay Kaplan, MD, FACEP

1:25 - 1:40 PM

Break

1:40 - 2:40 PM

Workshop #1: Innovative Solutions to the ED Nursing Crisis
Thom A. Mayer, MD, FACEP

Workshop #2: Clinical Quality & Service Excellence
Jay Kaplan, MD, FACEP

2:40 - 3:00 PM

Break (Visit the Exhibits)

3:00 - 4:00 PM

Workshop #1: Order Set Design and Utilization
Anthony Rosania, MD

Workshop #2: Clinical Quality & Service Excellence
Jay Kaplan, MD, FACEP

Wednesday, March 13, 2024

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Time

Event

8:00 - 8:45 AM

Culture and Leadership Development
Tracy G. Sanson, MD, FACEP

8:45 - 9:15 AM

Strategies for Managing the Behavioral Health Crisis
Anthony Rosania, MD

9:15 - 9:35 AM

Break (Visit the Exhibits)

9:35 - 10:20 AM

Patient Safety - Practical Strategies
Tracy G. Sanson, MD, FACEP

10:20 - 11:15 AM

Successful Management of an Emergency Department Observation Unit
Anthony Rosania, MD

11:15 AM - Noon

EQ for the ED: Communication and Change Management
Erin Muckey, MD, MBA

Noon - 1:15 PM

Lunch (On Your Own)

1:15 - 1:45 PM

Pediatric Emergency Operations: Children's ED Are Not Little Adults ED's
Sinha Virteeka, MD

1:45 - 2:30 PM

Managing Real Complaints: A Practical Approach
Robert J. Strauss, Jr., MD, FACEP

2:30 - 3:30 PM

Workshop #1: Managing Real Compliments - Recognize and Encourage Best Practice Behaviors
Robert W. Strauss, Jr., MD, FACEP

Workshop #2: Difficult Conversations
Theresa M. Tavernero, RN, PhD, MBA

3:30 - 3:45 PM

Break

3:45 - 4:45 PM

Workshop #1: Managing Real Compliments - Recognize and Encourage Best Practice Behaviors
Robert W. Strauss, Jr., MD, FACEP

Workshop #2: Difficult Conversations
Theresa M. Tavernero, RN, PhD, MBA

Workshop #3 The Low Hanging Fruit: Low Cost/No Cost Operational Improvements
Erin Muckey, MD, MBA; Tina Wu, MD, MBA

Thursday, March 14, 2024

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Time

Event

8:00 - 8:45 AM

ED Return Visits and Quality Measures
Peter Steel, MD

8:45 - 9:15 AM

Facility Reimbursement
Michael A. Granovsky, MD, CPC, FACEP

9:15 - 9:45 AM

Leadership Dyads
Daniel Resnick-Ault, MD; Heather L. Jackson, RN

9:45 - 10:00 AM

Break

10:00 - 10:45 AM

ED Transitions of Care
Peter Steel, MD

10:45 - 11:30 AM

How Do APPs Fit in the ED
Frederick Wu, MHS, PA-C

11:30 AM - 12:45 PM

Lunch (On Your Own)

12:45 - 1:30 PM

Rapid Medical Evaluation
Daniel Resnick-Ault, MD; Heather L. Jackson, RN

1:30 - 2:15 PM

Boarding Issues and Innovative Solutions Panel
Peter Steel, MD; Daniel Resnick-Ault, MD; Heather L. Jackson, RN; Erin Muckey, MD, MBA

2:15 - 2:30 PM

Break

2:30 - 3:30 PM

Workshop #1: Patient Flow
Daniel Resnick-Ault, MD; Heather L. Jackson, RN

Workshop #2: Strategies to Succeed with the 2023 Documentation Guideline Changes
Michael A. Granovsky, MD, CPC, FACEP

3:30 - 3:45 PM

Break

3:45 - 4:45 PM

Workshop #1: Project Management: Pearls and Pitfalls
Peter Steel, MD

Workshop #2: Patient Flow
Daniel Resnick-Ault, MD; Heather L. Jackson, RN

Friday, March 15, 2024

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Time

Event

8:00 - 8:45 AM

Relationship Centered Communication: The Science of Patient Experience
Yves Duroseau, MD

8:45 - 9:45 AM

DISC Profiling
Theresa M. Tavernero, RN, PhD, MBA

9:45 - 10:00 AM

Break

10:00 - 11:00 AM

Medical Errors
Tracy G. Sanson, MD, FACEP

11:00 - 11:45 AM

I'm an ED Director Now: What's Next? Planning for the Future.
Tina Wu, MD, MBA

11:45 AM - Noon

Closing Remarks
Erin Muckey, MD, MBA; Tina Wu, MD, MBA

 
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