About Phase I
This phase is designed to lay the groundwork for your success throughout the Academy with a series of courses on topics you need to know as ED Director.
Phase I - January 19-23, 2025 | Orlando, FL
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Phase I provides a foundation with topics on:
- Developing leadership and communication skills
- Dealing with difficult staffing issues
- Patient satisfaction
- Preventing errors and malpractice
- Productivity and compensation
- Hospital and physician contracts