About Phase I
This phase is designed to lay the groundwork for your success throughout the Academy with a series of courses on topics you need to know as ED Director.
Phase I - March 11-15, 2024 | Arlington, Texas
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Phase I provides a foundation with topics on:
- Developing leadership and communication skills
- Dealing with difficult staffing issues
- Patient satisfaction
- Preventing errors and malpractice
- Productivity and compensation
- Hospital and physician contracts
Content was excellent - plus the fact that it encourages medical and nursing departments to work together as a team - together we can achieve so much more!
This course gave me the ability to take examples given here to return and immediately implement without having to reinvent the wheel.
Well coordinated and facilitated. Great opportunity for Medical and Clinical Directors to attend together, and to discuss and learn from others.
My thanks to everyone involved - probably the most useful conference I have attended in 39 years as RN!