About Phase II

Effectively Manage an Emergency Department

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EDDA: Team Strategies and Applied Management provides emergency department leaders with practical tools and strategies for effectively managing teams, enhancing collaboration, and improving department-wide performance.

This course emphasizes a team-oriented approach to leadership, focusing on communication, workflow, and fostering a supportive work environment. Participants will gain insights into building cohesive teams, navigating operational challenges, and creating positive impacts on both staff engagement and patient care. Led by experienced emergency medicine leaders, this course empowers participants to apply learned strategies to real-world scenarios.

Key Topics Covered:

  • Effective Communication and Conflict Resolution – Developing clear communication skills for resolving conflicts and strengthening teamwork.
  • Operational Efficiency and Workflow Optimization – Learning methods to streamline department workflows and reduce bottlenecks.
  • Team Engagement and Retention – Exploring ways to motivate and retain staff within emergency medicine.
  • Managing Change and Innovation – Embracing change while fostering a culture of growth and innovation.
  • Patient Experience and Quality of Care – Adopting team-based practices to enhance patient satisfaction and care quality.
  • Leadership Accountability and Self-Development – Emphasizing personal growth, accountability, and self-care for leadership resilience.

Who From Your Management Team Should Attend Phase II with You?

  • ED Directors
  • Medical Directors
  • Nurse Managers
  • Nurse Directors
  • Charge Nurses
  • Clinical Nurses
  • Chief Residents
  • Residency Directors
 

  • This course allowed me to recognize the training, skills and professionalism required by hospital administrators. A residency in emergency medicine gave me the necessary life saving skills for my profession, but this course adds management skills to practice the business of emergency medicine.

  • ACEP Directors Academy delivers at the highest level consistently because the passion of the faculty comes through every encounter. It will help anyone be a better EP or EP Director.

  • This really provided me with a lot of information to hopefully effect change at my hospital and ED. New to the job, I definitely feel I have the tools to succeed and make a difference in my ED. I really thought the conference was invaluable and think it will be useful for my partners to attend also even though they are not directors.

  • I valued the wealth of information, wonderful, helpful faculty, and the ability to network with others around the country.

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