Phase I Schedule
NOTE: All times listed below are Central. Schedule and Faculty subject to change
Monday, March 11, 2024
Time
Event
8:00 - 8:15 AM
Introduction
Robert W. Strauss, Jr., MD, FACEP
8:15 - 9:00 AM
State of Health Care and ACEP
Susan E. Sedory, MA, CAE, FACEP; Aisha Terry, MD, MPH, FACEP
9:00 - 10:15 AM
The Role of the ED Medical Director
Thom A. Mayer, MD, FACEP
10:15 - 10:35 AM
Break (Visit the Breaks)
10:35 - 11:25 AM
Advanced Conflict Management
Robert W. Strauss, Jr., MD, FACEP
11:25 AM - 12:30 PM
Rewarding the Champions, Corralling the Stragglers: Improving Performance Through Mutual Accountability
Thom A. Mayer, MD, FACEP
12:30 - 1:45 PM
Lunch (On Your Own)
1:45 - 3:00 PM
Customer Relations and Patient Satisfaction
Thom A. Mayer, MD, FACEP
3:00 - 3:20 PM
Break (Visit the Exhibits)
3:20 - 4:20 PM
Containing Cost While Providing Prudent Care
Jay A. Kaplan, MD, FACEP
4:20 - 5:20 PM
Driving Hospital Quality
Jay A. Kaplan, MD, FACEP
Tuesday, March 12, 2024
Time
Event
8:00 - 9:00 AM
New Physician Recruiting and Orientation
Tina Wu, MD, FACEP
9:00 - 10:00 AM
Bringing Up Young Leaders
Angela Gardner, MD
10:00 - 10:20 AM
Break (Visit the Exhibits)
10:20 - 11:00 AM
Working with Generations of Clinicians
Tracy G. Sanson, MD, FACEP
11:00 AM - Noon
Difficult Clinicians: Addressing Conflict, Impairment, and Burnout and Creating Resilience and Engagement
Frank Lee, MD, FACEP
Noon - 1:15 PM
Lunch (On Your Own)
1:15 - 2:15 PM
Staffing and Scheduling Methodologies I
Jody Crane, MD, MBA, FACEP
2:15 - 3:15 PM
Staffing and Scheduling Methodologies II
Jody Crane, MD, MBA, FACEP
3:15 - 3:35 PM
Break (Visit the Exhibits)
3:35 - 4:20 PM
Providing Clinician Feedback: Performance Conversations
Tracy G. Sanson, MD, FACEP
4:20 - 5:10 PM
Problem Providers
Tracy G. Sanson, MD, FACEP
Wednesday, March 13, 2024
Time
Event
8:00 - 9:00 AM
Conducting Impactful Meetings
Robert W. Strauss, Jr., MD, FACEP
9:00 - 9:50 AM
Risk/Claims Management in Practice
Kevin Klauer, DO, EJD
9:50 - 10:10 AM
Break (Visit the Exhibits)
10:10 - 11:00 AM
Risk/Claims Management in Practice (Continued)
Kevin Klauer, DO, EJD
11:00 AM - 12:10 PM
Negotiating Skills
Robert W. Strauss, Jr., MD, FACEP
12:10 - 1:30 PM
Lunch (On Your Own)
1:30 - 2:45 PM
Preventing Errors in Emergency Medicine
Kirk Jenson, MD, MBA, FACEP
2:45 - 3:00 PM
Break
3:00 - 4:00 PM
Rescuing Victims
Jaime Hope, MD
4:00 - 5:10 PM
Keeping Your Contract: Preventing and Dealing with Problems Panel
Robert W. Strauss, Jr., MD, FACEP; Kirk Jenson, MD, MBA, FACEP; Jaime Hope, MD
Thursday, March 14, 2024
Time
Event
8:00 - 9:15 AM
Diversity, Inclusion, Implicit Bias Panel
Andrea L. Green, MD, FACEP; Nicholas F. Vasquez, MD, FACEP
9:15 - 10:15 AM
Malpractice Litigation Stress: Doctor Beware
Diana Nordlund, MD, FACEP
10:15 - 10:30 AM
Break
10:30 - 11:40 AM
Complaint/Compliment Management
Robert W. Strauss, Jr., MD, FACEP
11:40 AM - 1:00 PM
Lunch (On Your Own)
1:00 - 2:15 PM
Engineering Patient Flow I: Theory, Metrics, and Application
Kirk Jenson, MD, MBA, FACEP
2:15 - 2:30 PM
Break
2:30 - 3:45 PM
Engineering Patient Flow II
Kirk Jenson, MD, MBA, FACEP
3:45 - 4:30 PM
Provider Contracts
Rebecca B. Parker, MD, FACEP
4:30 - 5:15 PM
Facility Contracts
Rebecca B. Parker, MD, FACEP
Friday, March 15, 2024
Time
Event
8:00 - 9:00 AM
Billing and Coding
Michael A. Granovsky, MD, CPC, FACEP
9:00 - 9:15 AM
Break
9:15 - 10:15 AM
Reimbursement Issues
Michael A. Granovsky, MD, CPC, FACEP