American College of Emergency PhysiciansKeynote Sessions
Emergency physicians deeply understand how the last few years have forever changed where we work, who works, how we work and measure work, what we do for work and, most importantly, why we work. Future-of-work strategist Heather E. McGowan helps leaders prepare their teams and organizations for the post-pandemic world of work.
She is a sense maker, a dot connector, a deep thinker, and a pattern matcher who sees things that others miss, and will translate that knowledge to the emergency medicine workforce during her opening session presentation.
In 2020, Ms. McGowan was recognized as one of the top 50 female futurists in the world by Forbes. In 2019, she was appointed as a faculty member of the Swinburne University Centre For the New Workforce in Melbourne, Australia. In 2022, McGowan was awarded an honorary doctorate from Pennsylvania College of Art and Design, in addition to earning her MBA from Babson College and her BFA in Industrial Design from Rhode Island School of Design.
Ms. McGowan is the co-editor and author of the book, Disrupt Together: How Teams Consistently Innovate and a Forbes contributor. Her first book on the future of work, The Adaptation Advantage: Let Go, Learn Fast, and Thrive in the Future of Work, reached number three in business management books on Amazon and was named one of the best business books of 2021 by Soundview. Her most recent book The Empathy Advantage: Leading the Empowered Workforce was published in March 2023 and was a finalist for the Next Big Idea Book Club, as well as a top ten business book to read in 2023 by Business Chief.
Featured Courses
Nancy J. Auer Lecture
Is AI Going to Take My Job?
Christian Rose, MD
Sunday, September 29 | 1:45 - 2:35 pm
AI has been compared to the advent of antibiotics in its potential to revolutionize healthcare. As AI seismically shifts the healthcare workforce and emergency medicine, will it steal your job? The speaker will summarize AI in healthcare today and how AI will alter the foreseeable future. Most importantly, the speaker will tell you how to remain essential and gainfully employed.
Brooks F. Bock Lecture and Abstract Session
Emergency Care Research and Health Policy: Clinical Innovation and Telehealth
Nicholas Mohr, MD, MS, FACEP
Monday, September 30 | 10:00 - 10:50 am
In this annual Research Forum Keynote Lecture, Dr. Mohr will provide an overview of the frontier of telehealth in acute unscheduled care, including innovation during the public health emergency, telehealth-focused research, and its use in improving patient care.
James D. Mills Memorial Lecture
(Not) Up Next: Waiting Room Medicine
Diana Nordlund, DO, JD, FACEP
Monday, September 30 | 12:30 - 1:20 pm
No beds in your departments? Managing patients in the waiting room? Discuss risks and solutions.
Colin C. Rorrie, Jr. Lecture
Strike While the Iron Is Hot: How to Expand Your Independent Group
Michael Granovsky, MD, FACEP
Thom Mayer, MD, FACEP
Tuesday, October 1 | 10:00 - 10:50 am
There exists a generational opportunity for Independent Group growth. The current environment is unique and has not existed for decades. The clinical value of your local group is appreciated, but you need the financial insights and leadership culture to be successful.
Leon L. Haley, Jr. Memorial Lecture
Diversity, Equity and Inclusion: Where We Are, Where We Are Going, and Best Practices to Get There
Italo Brown, MD
Tuesday, October 1 | 3:30 - 4:20 pm
A diverse workforce is optimal for the success of teams and organizations. This course will review the progress that has been made in EM and the improvements in outcomes thus far. Techniques that can improve the diversity of EM physicians at your workplace will also be discussed. Join us to learn how to work towards a workforce that better represents our patient populations.
Join a thought-provoking and timely conversation as ACEP President Alison J. Haddock, MD, FACEP, sits down with renowned journalist and cultural critic Anne Helen Petersen to discuss the evolving dynamics of the emergency medicine workplace. Together, they will offer valuable perspectives on how anyone can adapt and thrive in this changing landscape, while addressing the pressing issues of wellness, resilience, and professional sustainability.
This engaging session will also explore the profound shifts in the workplace, focusing on the unique influence of the Millennial generation. Learn how this generation is reshaping the culture of emergency medicine, from the positive impacts of a more inclusive, flexible work environment to the challenges of burnout, famously dubbed by Ms. Petersen as, "How Millennials Became the Burnout Generation."
Ms. Petersen is former senior writer at BuzzFeed News, and now writes her newsletter, Culture Study, as a full-time venture on Substack. She is the author of four books, including Scandals of Classic Hollywood; Too Fat Too Slutty Too Loud: The Rise and Reign of the Unruly Woman; and Can’t Even: How Millennials Became the Burnout Generation, based on the viral article of the same name. Her most recent book, Out of Office: The Big Problem and Bigger Promise of Working from Home, co-authored by Charlie Warzel, was published in December 2021. She received her Ph.D. in media studies from the University of Texas and lives in Washington State.