Quality and Research Manager


EM Clinical Practice and Innovation

BASIC FUNCTION Manages development and implementation of comprehensive quality improvement and patient safety programs, research initiatives, and associated data needs to achieve the strategic objectives of ACEP and to elevate department objectives to execute and achieve assigned goals and deliverables. Assists with developing and maintaining comprehensive business plans, budgets, project work plan; oversees quality control; builds strategic partnerships across healthcare organizations and seeks new opportunities, funding, and grants.

Characteristic Duties and Responsibilities

  1. Provides oversight of project management to ensure timely completion of project objectives and deliverables, including developing project plans, communicating with key stakeholders, and driving the execution of diverse projects while coordinating the efforts of project staff members and third-party contractors or consultants.

  2. Monitors progress of multiple projects, collaborates with funding agencies, and works with department staff and physician leaders to develop appropriate reports and deliverables for funded projects to assure timely and efficient completion of projects.

  3. Manages and facilitates workgroups, task forces, committee and section outreach and related responsibilities to maximize interaction with physician leadership.

  4. Manages and oversees all aspects of quality improvement and research programs.

  5. Oversees the annual launch of the E-QUAL Network portal with IT and the implementation of E-QUAL projects.

  6. Oversees the activities and objectives of assigned Committees and Sections related to Quality Improvement and Research.

  7. Interfaces and maintains positive working relationship with ACEP staff, members, consultants, funders, and contractors to gather and assimilate data for reports and reviews of deliverables, ensuring properly detailed records are maintained, and submission of necessary documentation required for funding opportunities and ensure compliance with grants and contracts.

  8. Provides oversight for funded projects including drafting, editing, and proofreading reports and correspondence; creates, develops, and maintains project databases and spreadsheets; and processes invoices and requests for payment.

  9. Identifies opportunities for funding to support and grow ACEP Quality Improvement Programs and Research that align with ACEP strategic goals.

  10. Coordinates with the Senior Research Fellow to provide oversight and support of research activities and priorities.

  11. Creates presentations, web content, and support booth and virtual participation for meetings, conferences, and webinars. Effectively utilizes ACEP’s existing assets and capabilities in program building and dissemination.

  12. Develops, reviews and monitors budgets, subcontract awards, and agreements. Makes recommendations regarding needed actions. Manages vendor relationships, deliverables, compliance, and invoices.

  13. Monitors and reports on the budgets related to grants within the Department.

  14. Attends business and educational meetings as assigned.

  15. Performs other duties as by assigned supervisor.

Relationships and Contacts

Reports to:

Director, EM Clinical Practice and Innovation

Internal Contacts:

Grants and Foundation Development, Policy, Finance, Educational Meetings, Technology Services staff, Executive Office staff

External Contacts:

ACEP members, committees, sections, collaborating organizations, and federal/state project officers, corporate funders, foundation funders

Required Education and Experience

  1. Bachelor’s degree or equivalent related experience.

  2. Clinical experience in emergency medicine

  3. Minimum of five years project management, people management, grants management, or contracts management experience.

  4. Experience managing multiple priorities.

Other Desired Qualifications

  1. Strong verbal and written communication skills.

  2. Experience with a medical society, non-profit or association.

  3. Coursework in health policy, health administration, health services, public health, public administration, public policy, or a related field preferred.

  4. Strong Computer and Technology skills, including Microsoft Office and Zoom.

  5. Ability to adapt to changing priorities and schedules.

  6. Works well under deadline pressure with attention to detail.

  7. Responds proactively to needs of department and members.

  8. Self-motivated, energetic, and dependable.

  9. Cooperative, tactful and able to work under pressure.

  10. Dependable, responsible, and resourceful.


We are an equal opportunity and E-Verify employer who offers a competitive salary, an excellent benefits package, a retirement plan and more.

If you have questions regarding this position or would like to submit your resume, please contact us.

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