Project Manager, Quality Improvement Initiatives




Maintains daily project management and analytics activities to support the achievement of E-QUAL Quality Improvement objectives and deliverables. In addition to providing operational and communication support, the Project Manager will facilitate the facilitation and planning of new initiatives and support the facilitation of program goals and objectives. As a member of the Quality Initiatives team, the Project Manager will provide project management support, along with demonstrated technical expertise to manage databases, data collection systems, report generation and the identification and analysis of data across all phases of a project to include presentations and publications.

Characteristic Duties and Responsibilities

  1. Provides project management oversight to ensure timely completion of project objectives. Activities will include aiding internal and external stakeholders to ensure timely delivery of award deliverables.

  2. Manages and oversees workgroups, task forces, and vendors in the developing online quality learning collaborative, including educational lectures, videos, webinars, online continuing medical education, and toolkits.

  3. Writes reports, briefs, memos and other research and policy documents.

  4. Assists in the development of grant proposal lifecycle, drafting, revisions, edits and collaborates ideas within the Division.

  5. Creates and distributes engaging written or graphic content in the form of e-newsletters, web page and blog content, or social media messages.

  6. Performs quantitative and qualitative analyses, including standardization, normalization and computing statistical data sets.

  7. Plans and prepares logistical arrangements for conference calls, webinars, and in-person meetings with ACEP staff, workgroups, taskforces, participating emergency clinicians, funding agencies, and other key stakeholders.

  8. Collaborates with and develops an understanding of all Quality division efforts (e.g., healthcare data registry, data analytics, healthcare informatics and quality measures) to help drive and manage the growth and development of E-QUAL Quality Improvement Initiatives along with other quality division offerings.

  9. Compiles, transcribes, and distributes documents such as meeting minutes, memos, rosters, and presentations using Microsoft Word, Excel, PowerPoint, and Outlook.

  10. Performs administrative tasks including word processing, copying, faxing, filing, editing and formatting documents, and ordering supplies.

  11. Coordinates travel and lodging arrangements. Prepares vouchers and reviews and processes travel expense reports in compliance with applicable policies and procedures.

  12. Provides technical assistance for meetings and activities.

  13. Responds to inquiries and follows-up on communication in a timely manner.

  14. Attends business and educational meetings as assigned.

  15. Performs other duties as assigned.

  16. Some travel may be required.

Relationships and Contacts

Reports to:

Sr. Manager Quality Initiatives, Quality Division

Internal Contacts:

Grants and Foundation Development, Finance, Meetings, Technology Services, CEDR, Data Science, and Communications

External Contacts:

ACEP members, committees, federal agencies, corporate funders, foundation funders

Required Education and Experience

  1. Bachelor’s degree or equivalent related experience.

  2. Minimum of three years of experience in an administrative function as a research assistant or project assistant.

  3. Minimum of two years in project management or grants management expertise.

  4. Experience and ability managing multiple priorities and deadlines to respond accurately in a reactive environment.

Other Desired Qualifications

  1. Ability to demonstrate strong attention to detail.

  2. Possess strong analytical, problem-solving and decision-making capabilities with minimal supervision.

  3. Proficient in a Windows environment and with Outlook, Excel, Word, PowerPoint, and Internet searches.

  4. Ability to design, build, validate, and test data and information models, surveys, and questionnaires.

  5. Ability to handle a range of delegated tasks, work independently, quickly synthesize information, exercise good judgment, prioritize tasks, display personal initiative, and follow through in all areas assigned with good attention to detail, accuracy, and timeliness.

  6. Flexibility, ability to change directions as the job dictates.

  7. Enjoys working successfully in a team environment.

  8. Ability to develop relationships with co-workers and employees in other departments through effective communication.

  9. Responds proactively to needs of department and members.

  10. Strong verbal, written communication skills, and interpersonal skills.

  11. Experience managing multiple priorities.

  12. Ability to adapt to changing priorities and schedules while managing time effectively.

  13. Works well under deadline pressures.

We are an equal opportunity and E-Verify employer who offers a competitive salary, an excellent benefits package, a retirement plan and more.

If you have questions regarding this position or would like to submit your resume, please contact us.

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