Chapter Manager


Association Management Division


Supports and functions as the chapter manager for assigned chapters and other managed organizations that have contracted with ACEP for the provision of management services; overseeing client activities and operations.

Characteristic Duties and Responsibilities

  1. Provide management support for chapter presidents and officers of all assigned chapters.

  2. Manage the chapters’ various projects and initiatives related to the operations of the chapters (elections, meetings, budget preparation, leader visits, orientation of new officers, annual forms due to national, and membership marketing).

  3. Implement, monitor, and update policies as adopted by respective chapter boards.

  4. Oversee development of chapter and member communication efforts, including the development of chapter websites, newsletters, and other communication efforts.

  5. In collaboration with chapter president, plan and direct the development of a strategic plan.

  6. Plan, implement, evaluate and, when necessary, provide onsite management of meetings and conferences.

  7. Work with ACEP’s Director of Chapter and State Relations to oversee advocacy efforts. Ensure that chapter leaders receive information regarding advocacy efforts.

  8. Ensure regular communication between chapter president and ACEP’s relevant departments and functions.

  9. Facilitate active efforts to grow and maintain chapter membership.

  10. In conjunction with the finance department, manage the financial affairs of chapters, including oversight of accounts, deposits, withdrawals from any and all accounts of the managed organization. Work with organization treasurer to develop annual budget and provide monthly/quarterly financial reports. Work with the Finance department to ensure the tax returns are timely filed.

  11. Keep an accurate record of all meeting minutes and transactions of the Board of Directors, Committees and other chapter meetings.

  12. Ensure fulfillment of management services agreement between ACEP and client organization. Monitor billing between managed organizations and maintain appropriate timekeeping to meet minimum contract requirements.

  13. Attend business and educational meetings as assigned.

  14. Travel an anticipated five times per year to national and/or chapter events.

  15. Perform other duties as assigned by manager.

Relationships and Contacts

Reports to:

Executive Director, Managed Chapters

Internal Contacts:

All staff

External Contacts:

Chapter leaders and members, ACEP Board of Directors; medical groups; vendors; advertisers; funding sources, state medical associations, committees

Required Education and Experience

  1. Bachelor’s degree in management, education, communications, health care or related field or equivalent related experience.

  2. Minimum of three years’ experience providing high-level organizational support including working on multiple projects and/or for multiple clients, planning meetings and conference calls, developing meeting materials, creating communication vehicles such as newsletters or websites.

  3. Ability to problem-solve and work independently in a dynamic environment with numerous deadlines.

  4. Strong computer skills, especially Microsoft Office 365, Association Management Systems, and other tools needed for successful association operations.

Other Desired Qualifications

  1. Demonstrated oral and written communication skills.

  2. Meeting planning experience.

  3. Project management experience.

  4. Experience managing multiple clients.

  5. Membership and association management experience.

  6. Certified Association Executive (CAE).

  7. WordPress experience.

  8. CRM experience.

We are an equal opportunity and E-Verify employer who offers a competitive salary, an excellent benefits package, a retirement plan and more.

If you have questions regarding this position or would like to submit your resume, please contact us.

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