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Project Manager, Quality Improvement Initiatives



BASIC FUNCTION Manages various functions for the E-QUAL Quality Improvement Initiatives through daily project management and analytics activities to support the achievement of grant project objectives and deliverables. The Project Manager will provide operational support and strong communication skills among key stakeholders to develop strategies that achieve program goals and objectives and support the facilitation and planning of new initiatives. The Project Manager will develop reports, respond to inquiries, and conduct data analysis that will be used in presentations and publications. The successful candidate will be self-directed, highly motivated, and demonstrate strong interpersonal skills.

Characteristic Duties and Responsibilities

  1. Provides project management oversight to ensure timely completion of project objectives. Activities will include aiding internal and external stakeholders to ensure timely delivery of award deliverables.

  2. Manages and oversees workgroups, task forces, and vendors in the developing online quality learning collaborative, including educational lectures, videos, webinars, online continuing medical education, and toolkits.

  3. Writes reports, briefs, memos and other research and policy documents.

  4. Creates and distributes engaging written or graphic content in the form of e-newsletters, web page and blog content, or social media messages.

  5. Performs quantitative and qualitative analyses, including standardization, normalization, and statistics.

  6. Plans and prepares logistical arrangements for conference calls, webinars, and in-person meetings with ACEP staff, workgroups, taskforces, participating emergency clinicians, funding agencies, and other key stakeholders.

  7. Collaborates with and develops an understanding of all Quality division efforts (e.g., healthcare data registry, data analytics, healthcare informatics) to help drive and manage the growth and development of E-QUAL Quality Improvement Initiatives.

  8. Compiles, transcribes, and distributes documents such as meeting minutes, memos, rosters, and presentations using Microsoft Word, Excel, PowerPoint, and Outlook.

  9. Performs administrative tasks including word processing, copying, faxing, filing, editing and formatting documents, and ordering supplies.

  10. Coordinates travel and lodging arrangements. Prepares vouchers and reviews and processes travel expense reports in compliance with applicable policies and procedures.

  11. Provides technical assistance for meetings and activities.

  12. Responds to inquiries and follows-up on communications in a timely fashion.

  13. Attends business and educational meetings as assigned.

  14. Performs other duties as assigned.

  15. Some travel may be required.

Relationships and Contacts

Reports to:

Associate Executive Director, Quality

Internal Contacts:

Grants and Foundation Development, Finance, Meetings, Technology Services, CEDR, Data Science, and Communications

External Contacts

ACEP members, committees, federal agencies, corporate funders, foundation funders

Required Education and Experience

  1. Bachelor’s degree or equivalent related experience.

  2. Minimum of three years of experience in an administrative function as a staff assistant, research assistant or project assistant.

  3. Minimum of two years in project management, grants management, or contracts management experience.

  4. Experience and ability managing multiple priorities and deadlines to respond accurately in a reactive environment.

  5. Ability to demonstrate strong attention to detail

  6. Possess strong analytical, problem-solving and decision-making capabilities with minimal supervision

  7. Proficient in a Windows environment and with Outlook, Excel, Word, PowerPoint, and Internet searches.

  8. Ability to design, build, validate, and test data and information models, surveys, and questionnaires.

  9. Ability to handle a range of delegated tasks, work independently, quickly synthesize information, exercise good judgment, prioritize tasks, display personal initiative, and follow through in all areas assigned with good attention to detail, accuracy, and timeliness.

  10. Ability to be flexible and change directions as the job dictates.

  11. Ability to work successfully in a team environment.

  12. Ability to develop relationships with co-workers and employees in other departments through effective communication.

  13. Responds proactively to needs of department and members.

  14. Strong verbal, written communication skills, and interpersonal skills. 

  15. Experience managing multiple priorities.

  16. Ability to adapt to changing priorities and schedules while managing time effectively.

  17. Works well under deadline pressures.


Other Desired Qualifications 

  1. Two years related work experience in health policy, health administration, health services, public health, public policy, public administration, or health-related associations.
  2. PMP Certified
  3. Experience with a medical society, non-profit or association
  4. Knowledge of data analysis/research tools, such as, SAS, SPSS, R, Microstrategy, Mathematica, Tableau, Clickview, PowerBI, Python
  5. Knowledge of Asana, Trello, Confluence or other similar document repository and collaboration tools
  6. Graphic design skills: experience with one or more of the following: Illustrator, InDesign, Photoshop, Quark, Adobe Creative Suite, Microsoft 365 Suite
  7. Strong familiarity with the business applications of social media platforms (Facebook, Twitter, Vimeo, YouTube, LinkedIn, etc.)

We offer competitive salary, excellent benefits package, retirement plan and more.

If you have any questions or would like to send your resume, contact us here.

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