Frequently Asked Questions

Before the Assembly

Why do I need to provide my email address?

We only use this email address to provide you information about the Annual Meeting in a timely manner (confirmation/receipts, conference updates). We also send daily course evaluations via the email address you provide. 

Where can I get a copy of my check-in barcode for my badge or course schedule?

As we get closer to ACEP19 you will be sent an email with your barcode or you will be able to log in to the ACEP119 website with your ACEP member login, or the login information you created to register online. Once you are logged in, you are taken to the "My Registration" site where you can click on the link to have your barcode sent or to click on"View/Print Schedule" icon. This will generate a copy of your course schedule that you may print for your records. If you have additional questions regarding your course schedule please contact ACEP Member Care today or call us at 844-381-091 .

Where do I make my hotel reservations?

Reservations for the ACEP Room Block can be made online through our official housing partner, onPeak. No payment needed up front.

When will I receive the course presentations for the conference?

Paper presentations will not be provided. Presentations will be available on the ACEP19 website for download or print about two weeks prior to the conference. Access to syllabi will be made available on your “My Registration” page.

Should I bring my laptop?

Because of the way most course rooms are set up to accommodate many people comfortably, we do not provide outlets and tables in the meeting rooms. However, there will be charging stations available in the Exhibit Hall and in the Lounges. If you would like to bring your laptop, remember to bring it fully charged each morning.

What is the cancellation policy for the ACEP19?

Full conference registration, less the $200 cancellation fee, is refundable only if submitted in writing to ACEP Member Care 30 days prior to the beginning of the conference. Registrations and cancellations received after the 30 day deadline are not refundable. All Lab cancellations received after 30 days will not be refunded. Exceptions will be made for family emergencies and must be submitted in writing For these instances the full conference registration fee, less the $200 admin fee, will be refunded. You cannot reinstate a registration after you cancel. If you cancel and are entitled to a refund, expect the refund within 2 weeks. All refunds will be issued back to the original payment type. Cash payments will be refunded by check. View our Policies Page.

How do I get my physician group or residency alumni event publicized for ACEP19?

Fill out the form and return following the directions on the form. ACEP will alert all registrants (who indicate they are part of your group) about your Physician Group or alumni event details--date, time and location--as they register for ACEP19. Your event details will become part of the registrant’s personalized online schedule, will be added to the ACEP19 mobile app, and included in the ACEP19 onsite program.

During the Assembly

Where is ACEP20?

Dallas Convention Center, 650 S. Griffin St., Dallas, TX, 75202

How many CME hours can I earn at ACEP19?


This will be my first annual meeting, what do you suggest I see and do?

Make sure you pick out the courses you would like to attend when you register or before you arrive onsite as popular courses fill fast. The exhibit hall features hundreds of companies showing off the latest products in EM. ACEP19 also features some spectacular networking parties on Sunday where you can eat, network and have some fun. ACEP’s Research Forum, EM’s premier research event, is fully integrated into the educational schedule, making it easier than ever to view and discuss original research.

What’s the policy regarding children at ACEP19 and is daytime childcare available?

In consideration of your fellow attendees and the faculty, children will not be permitted in the classrooms at any time. Childcare is available most days and evenings. Pre-registration is required. Visit our Families Page for more information.

What can my guest access at ACEP19?

Your guest is welcome to attend any of the un-ticketed social events, including the ACEP19 Kickoff Party, along with full access to the exhibit hall with a Guest Badge that can be purchased for $75. Only full conference registrants are able to attend the courses.

Who is allowed to host hospitality suites and receptions?

Only ACEP-affiliated organizations and exhibiting companies will be given approval to host official hospitality suites and receptions during ACEP19. For more information, please call 800-798-1822, ext. 3166 .

Am I required to wear my name badge?

Yes. All registrants will be provided a name badge for use during the meeting. For security purposes, name badges are required at all times in the convention center and parties. Individuals without a visible name badge will not be permitted into the course rooms or Exhibit Hall.

Are ACEP19 venues accessible to people with disabilities?

Yes. In accordance with the Americans with Disabilities Act, ACEP uses only facilities that are in compliance. If you are disabled and require special assistance while attending ACEP19 or Research Forum, please call 844-381-0911.

What should I wear to ACEP19 events?

Attire for the meeting is business casual. Every effort will be made to provide a comfortable learning environment; however, meeting room temperatures can fluctuate greatly and may be difficult to control. The temperature is often cool in the meeting rooms, therefore, a jacket or sweater is recommended for the conference.

What is ACEP doing to transition into green meetings?

ACEP has made a commitment to the environment by making small but powerful changes in our meetings that will positively impact the environment and reduce the carbon footprint of ACEP and each registrant and exhibitor. Here is what to expect this year:

No paper presentations will be distributed onsite. Presentations submitted by our speakers will be available to download on the My Registration portion of the ACEP19 website prior to the conference for those wanting to print a copy before the meeting.

  • Paperless Evaluations - course evaluations all done online.
  • Tote bags made from partially recycled materials.
  • Registrant badges will be recycled.
  • Exhibit hall carpet will be recycled.

As we continue the journey, we welcome your ideas to help us achieve this goal.

After the Assembly

Will I be able to provide any feedback on the courses I attended?

Yes. All course evaluations will be conducted electronically. An email will be sent out each morning of the conference, to the email address you provided upon registration, from that will contain a link to the online survey. Please save this email address in the contacts of your email provider so it will not be routed into your spam folder.

How do I get my CME certificate?

Once the conference has ended, you will be able to access your CME certificate through ACEP's CME Tracker. You will be able to generate a document that you can print, or save to your computer for future reference. Visit the Get My CME Page for Instructions.

I purchased Virtual ACEP with my registration or during the conference, when will I get access?

Virtual ACEP will be available 24 hours the conference ends on October 30. You will be emailed instructions on how to access.

When and where are future ACEP annual meetings?

Visit our meeting calendar for a complete list of upcoming ACEP meetings. ACEP20 will be October 26-29 in Dallas, TX.