Frequently Asked Questions

Is there WiFi? What is the password?

Yes. 
SSID Network: ACEP Guest
Password: pavetheway

How I can access the presentation slides from each course?

They are provided electronically. If the speaker provided them, they will be in the app, in each individual course session, under the Documents and Links section.
Or for downloading to your laptop, you can also find them on https://events.acep.org - also under the Documents and Links section of each individual course.

Will I be able to provide any feedback on the courses I attended?

Yes. All course evaluations will be conducted electronically. The surveys are a link in each indivudal course session in the app, under the Documents and Links section.

How do I get my CME certificate?

Once the conference has ended, you will be able to access your CME certificate through ACEP's CME Tracker. You will be able to generate a document that you can print, or save to your computer for future reference. Visit the Get My CME Page for Instructions. 

Is there a luggage check area at ACEP Headquarters?

Yes, there is a luggage closet near the reception foyer. Please ask staff for assistance.

Am I required to wear my name badge?

Yes. All registrants will be provided a name badge for use during the meeting. For security purposes, name badges are required at all times during the conference and social events. Individuals without a visible name badge will not be permitted into the course rooms or events.

Are ACEP/EMBC Indy Class venues accessible to people with disabilities?

Yes. In accordance with the Americans with Disabilities Act, ACEP uses only facilities that are in compliance. If you are disabled and require special assistance while attending ACEP/EMBC Indy Class, please call 888-817-2237.

What should I wear to ACEP/EMBC Indy Class events?

The attire for the meeting is business casual. Every effort will be made to provide a comfortable learning environment; however, meeting room temperatures can fluctuate greatly and may be difficult to control. The temperature is often cool in the meeting rooms, therefore, a jacket or sweater is recommended for the conference.

What is ACEP doing to transition into green meetings?

ACEP has made a commitment to the environment by making small but powerful changes in our meetings that will positively impact the environment and reduce the carbon footprint of ACEP and each registrant and exhibitor. Here is what to expect this year:

No paper presentations will be distributed onsite. Presentations submitted by our speakers will be available to download in the ACEP Events mobile app, or if you would like to download or print them prior to the conference, visit https://events.acep.org and use the same log-in information you used to register for the meeting. 

• Paperless Evaluations - course evaluations are all done online.
• Registrant badges will be recycled.
• Limited printed onsite programs - everything you need will be in the ACEP Events mobile app.

As we continue the journey, we welcome your ideas to help us achieve this goal.

Will there be technical support during the event?

Yes, if you are having any issues accessing content during the event, ACEP will have a dedicated team to help troubleshoot any issues you might encounter.

When and where are future ACEP educational meetings?

Visit our meeting calendar for a complete list of upcoming ACEP meetings. 

What is the cancellation policy for ACEP/EMBC Indy Class?

Full conference registration, less the $200 cancellation fee, is refundable only if submitted in writing to Member Care 30 days prior to the beginning of the conference. Registrations and cancellations received after the 30-day deadline are not refundable. Exceptions will be made for family emergencies and must be submitted in writing to Member Care. For these instances, the full conference registration fee, less the $200 cancellation fee, will be refunded. You cannot reinstate a registration after you cancel. If you cancel and are entitled to a refund, expect the refund within 30 days. All refunds will be issued back to the original payment type. Cash payments will be refunded by check.