Phase II Schedule
PLEASE NOTE: Courses are Central time. Faculty and courses are subject to change as the conference nears.
Tuesday, March 12, 2024
Time
Event
8:00 - 8:05 AM
Welcome and Introductory Remarks
Erin Muckey, MD, MBA
8:05 - 8:50 AM
Burnout and Resiliency
Thom A. Mayer, MD, FACEP
8:50 - 9:35 AM
Teams and Teamwork: Lessons for the ED from the NFL
Thom A. Mayer, MD, FACEP
9:35 - 9:55 AM
Break (Visit the Exhibits)
9:55 - 10:40 AM
Minding the Gap: Straightforward Approaches that Create Excellent Results
Randy Pilgrim, MD, FACEP
10:40 - 11:25 AM
Dealing with the Dysfunctional and Marginal Providers: Improving Performance
Randy Pilgrim, MD, FACEP
11:25 AM - 12:40 PM
Lunch (On Your Own)
12:40 - 1:25 PM
Do You Want to be Fully Staffed? What Physicians Can Do for Nurse Recruitment and Retention
Jay Kaplan, MD, FACEP
1:25 - 1:40 PM
Break
1:40 - 2:40 PM
Workshop #1: Innovative Solutions to the ED Nursing Crisis
Thom A. Mayer, MD, FACEP
Workshop #2: Clinical Quality & Service Excellence
Jay Kaplan, MD, FACEP
2:40 - 3:00 PM
Break (Visit the Exhibits)
3:00 - 4:00 PM
Workshop #1: Order Set Design and Utilization
Anthony Rosania, MD
Workshop #2: Clinical Quality & Service Excellence
Jay Kaplan, MD, FACEP
Wednesday, March 13, 2024
Time
Event
8:00 - 8:45 AM
Culture and Leadership Development
Tracy G. Sanson, MD, FACEP
8:45 - 9:15 AM
Strategies for Managing the Behavioral Health Crisis
Anthony Rosania, MD
9:15 - 9:35 AM
Break (Visit the Exhibits)
9:35 - 10:20 AM
Patient Safety - Practical Strategies
Tracy G. Sanson, MD, FACEP
10:20 - 11:15 AM
Successful Management of an Emergency Department Observation Unit
Anthony Rosania, MD
11:15 AM - Noon
EQ for the ED: Communication and Change Management
Erin Muckey, MD, MBA
Noon - 1:15 PM
Lunch (On Your Own)
1:15 - 1:45 PM
Pediatric Emergency Operations: Children's ED Are Not Little Adults ED's
Sinha Virteeka, MD
1:45 - 2:30 PM
Managing Real Complaints: A Practical Approach
Robert J. Strauss, Jr., MD, FACEP
2:30 - 3:30 PM
Workshop #1: Managing Real Compliments - Recognize and Encourage Best Practice Behaviors
Robert W. Strauss, Jr., MD, FACEP
Workshop #2: Difficult Conversations
Theresa M. Tavernero, RN, PhD, MBA
3:30 - 3:45 PM
Break
3:45 - 4:45 PM
Workshop #1: Managing Real Compliments - Recognize and Encourage Best Practice Behaviors
Robert W. Strauss, Jr., MD, FACEP
Workshop #2: Difficult Conversations
Theresa M. Tavernero, RN, PhD, MBA
Workshop #3 The Low Hanging Fruit: Low Cost/No Cost Operational Improvements
Erin Muckey, MD, MBA; Tina Wu, MD, MBA
Thursday, March 14, 2024
Time
Event
8:00 - 8:45 AM
ED Return Visits and Quality Measures
Peter Steel, MD
8:45 - 9:15 AM
Facility Reimbursement
Michael A. Granovsky, MD, CPC, FACEP
9:15 - 9:45 AM
Leadership Dyads
Daniel Resnick-Ault, MD; Heather L. Jackson, RN
9:45 - 10:00 AM
Break
10:00 - 10:45 AM
ED Transitions of Care
Peter Steel, MD
10:45 - 11:30 AM
How Do APPs Fit in the ED
Frederick Wu, MHS, PA-C
11:30 AM - 12:45 PM
Lunch (On Your Own)
12:45 - 1:30 PM
Rapid Medical Evaluation
Daniel Resnick-Ault, MD; Heather L. Jackson, RN
1:30 - 2:15 PM
Boarding Issues and Innovative Solutions Panel
Peter Steel, MD; Daniel Resnick-Ault, MD; Heather L. Jackson, RN; Erin Muckey, MD, MBA
2:15 - 2:30 PM
Break
2:30 - 3:30 PM
Workshop #1: Patient Flow
Daniel Resnick-Ault, MD; Heather L. Jackson, RN
Workshop #2: Strategies to Succeed with the 2023 Documentation Guideline Changes
Michael A. Granovsky, MD, CPC, FACEP
3:30 - 3:45 PM
Break
3:45 - 4:45 PM
Workshop #1: Project Management: Pearls and Pitfalls
Peter Steel, MD
Workshop #2: Patient Flow
Daniel Resnick-Ault, MD; Heather L. Jackson, RN
Friday, March 15, 2024
Time
Event
8:00 - 8:45 AM
Relationship Centered Communication: The Science of Patient Experience
Yves Duroseau, MD
8:45 - 9:45 AM
DISC Profiling
Theresa M. Tavernero, RN, PhD, MBA
9:45 - 10:00 AM
Break
10:00 - 11:00 AM
Medical Errors
Tracy G. Sanson, MD, FACEP
11:00 - 11:45 AM
I'm an ED Director Now: What's Next? Planning for the Future.
Tina Wu, MD, MBA
11:45 AM - Noon
Closing Remarks
Erin Muckey, MD, MBA; Tina Wu, MD, MBA