Phase IV Mentors

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Robert A. Bitterman, MD, JD, FACEP

Areas of Expertise

  • Medical legal issues & EMTALA
  • Risk management issues for emergency medicine
  • Medical liability insurance & tort reform

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Michael L. Carius, MD, FACEP

Areas of Expertise

  • Customer Complaints and Satisfaction
  • Scheduling
  • Incentivized ED Practice Plans

Jody Crane, MD

Areas of Expertise

  • Healthcare operations, specifically, Lean Healthcare, queuing theory, and management science applied to the ED
  • Physician-led Operational Improvement and Change Management
  • Business development and management of private, democratic ED staffing companies

Michael A. Granovsky, MD, CPC, FACEP

Areas of Expertise

  • Documentation
  • Coding
  • Billing

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Robert D. Greenberg, MD, FACEP

Areas of Expertise

  • Fast Track
  • Transfer and Transport Management
  • Institutional/System Integration

Ronald A. Hellstern, MD, FACEP

Areas of Expertise

  • Medical legal issues & EMTALA
  • Risk management issues for emergency medicine
  • Medical liability insurance & tort reform

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Peter J. Jacoby, MD, FACEP

Areas of Expertise

  • Managing good relationships
  • Development of ED
  • ED Leadership

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Bruce D. Janiak, MD, FACEP, FAAP

Areas of Expertise

  • ED Leadership
  • Medical Legal Issues
  • Documentation

Kirk B. Jensen, MD, FACEP

Areas of Expertise

  • ED Management
  • ED Efficiency and Process

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John C. Johnson, M.D., FACEP(e), FACPE

Areas of Expertise

  • 1. ED Management
  • 2. ED Efficiency and Process
  • 3. EMS

Kevin M. Klauer, DO, FACEP

Areas of Expertise

  • Performance Improvement
  • Operations
  • Education

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Catherine A. Marco, MD, FACEP

Areas of Expertise

  • Ethics
  • Education
  • Research

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David J. Mendelson, MD, MS, FACEP

Areas of Expertise

  • Medical education/lecturing teaching how to teach
  • Quality/Risk (How to set up a RM/Quality program and generate/analyze data
  • Interacting with hospital administration by capturing and utilizing data

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Gregory P. Moore, MD, JD

Areas of Expertise

  • Medical – legal Issues
  • Violent Patients
  • Academics

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John H. Myers, MD, FACEP, FAAP

Areas of Expertise

  • Pediatric Emergency Services
  • ED Observation / Clinical Decision Units
  • ED Point of Care Lab Testing

Lee W. Shockley

Lee W. Shockley, MD, MBA, FACEP

Areas of Expertise

  • Lean management/ transformation/ waste reduction (based on the Toyota Production System)
  • Emergency Department Design
  • Residency Program Administration/ Budgeting/ Staffing/ Compliance

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Murry B. Sturkie, DO, FACOEP, FACEP

Areas of Expertise

  • Pre-Hospital Emergency Care

Daniel J. Sullivan, MD, JD, FACEP

Areas of Expertise

  • Risk Management

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Robert E. Suter, DO, MHA, FACEP

Areas of Expertise

  • Operations Management and Staffing
  • Orientation and Problem Providers
  • Risk Management

Todd B. Taylor, BS, BA, MD

Areas of Expertise

  • Healthcare Information Systems Technology
  • EMTALA
  • Healthcare Policy & Advocacy

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James D. Thompson, MD, FACEP

Areas of Expertise

  • Utilizing allied health professionals in a “Fast Track”
  • Physician behavioral and complaint management
  • EMR management in the ED

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Marc V. Weiner, FACHE

Areas of Expertise

  • Executive Coaching/Consulting
  • Sales & Marketing Coaching/Consulting training
  • Program Development & Implementation

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Shari J. Welch, MD FACEP

Areas of Expertise

  • Patient Satisfaction
  • ED ReDesign for Quality and Flow
  • Mistake Proofing the ED