Phase II Schedule

PLEASE NOTE: This schedule is for example purposes and subject to change as the course nears.

Day 1

12:00 pm - 1:00 pm	Lunch
1:00 pm - 1:15 pm	Introduction - Tracy G. Sanson, MD, FACEP
1:15 pm - 2:00 pm	How to Lead and Inspire a Team - Thom A. Mayer, MD, FACEP
2:00 pm - 2:45 pm	Care Coordination/Transitions - Karen Murrell, MD, MBA, FACEP
2:45 pm - 3:30 pm	The Business Case for Patient Flow - Thom A. Mayer, MD, FACEP
3:30 pm - 3:45 pm	Break
3:45 pm - 4:30 pm	Patient Experience: Beyond the Ordinary - Thom A. Mayer, MD, FACEP
4:30 pm - 5:15 pm	Creating a No Wait ED - Karen Murrell, MD, MBA, FACEP
5:15 pm - 6:45 pm	Networking Reception - with Elite Medical Scribes Roundtable
6:45 pm	Complimentary Dinner

Day 2

7:00 am - 8:00 am	Breakfast
8:00 am - 8:45 am	Crowd Control: Reducing Boarding in the ED - Karen Murrell, MD, MBA, FACEP
8:45 am - 9:30 am	Complaint Management - Robert W. Strauss, Jr., MD, FACEP
9:30 am - 9:45 am	Break
9:45 am - 10:15 am	Generations at Work - Tracy G. Sanson, MD, FACEP
10:15 am - 10:45 am	Strategies to Improve Front End Flow - Carrie de Moor, MD, FACEP
10:45 am - 11:15 am	Advanced Practice Providers: Brass Tax Tips To Partner For Success - Seth Podolsky, MD, FACEP
11:15 pm - 12:30 pm	Lunch
12:30 pm - 1:50 pm	Workshop 1: Service Champions - Carrie de Moor, MD, FACEP Workshop 2: ED Crowding Strategies - Karen Murrell, MD, MBA, FACEP
2:00 pm - 3:30 pm	Workshop 1: Checklists Work! Improving STEMI Processes Across Your Health System - Seth Podolsky, MD, FACEP Workshop 2: Complaint Management Cases - Robert W. Strauss, Jr., MD, FACEP
3:30 pm - 3:45 pm	Break
3:45 pm - 5:00 pm	Workshop 1: Administrative Challenges: Case-Based - Robert W. Strauss, Jr., MD, FACEP Workshop 2: ED Strategies to Manage Psychiatric Patients - Karen Murrell, MD, MBA, FACEP
5:00 pm - 6:30 pm	Networking Reception
6:30 pm - 8:00 pm	Complimentary Dinner and Educational Presentation - Elite Medical Scribes

Day 3

7:00 am - 8:00 am	Breakfast
8:00 am - 8:45 pm	Nurses are from Saturn, Physicians from Jupiter, Administrators from Mars - Jay A. Kaplan, MD, FACEP
8:45 am - 9:30 am	Clinical Quality & Service Excellence - Jay A. Kaplan, MD, FACEP
9:30 am - 9:45 am	Break
9:45 am - 10:30 am	Performance Dashboards - Jay A. Kaplan, MD, FACEP
10:30 am - 11:00 am	Billing Primer - Michael Granovsky, MD, FACEP, CPC
11:00 am - 11:30 am	Reducing Practice Variation: Creating System-Wide Clinical Care Paths - Seth Podolsky, MD, FACEP
11:30 am - 12:30 pm	Lunch
12:30 pm - 1:50 pm	Workshop 1: Billing/Coding/Observation - Michael Granovsky, MD, FACEP, CPC Workshop 2: Reducing Practice Variation - Seth Podolsky, MD, FACEP Workshop 3: Team Building - Jay A. Kaplan, MD, FACEP
2:00 pm - 3:30 pm	Workshop 1: Reimbursement - Michael Granovsky, MD, FACEP, CPC Workshop 2: Medical Staff Relations - Robert W. Strauss, Jr., MD, FACEP Workshop 3: ED Violence Mitigation - Tracy G. Sanson, MD, FACEP
3:30 pm - 3:45 pm	Break
3:45 pm - 5:00 pm	Workshop 1: Risk Management - Gregory L. Henry, MD, FACEP Workshop 2: Regional ED Integration: A Practical Guide For Leaders - Seth Podolsky, MD, FACEP Workshop 3: Crisis Communications - Tracy G. Sanson, MD, FACEP
5:00 pm - 6:30 pm	Networking Reception

Day 4

7:00 am - 8:00 am	Breakfast
8:00 am - 8:30 am	EDIS: Getting the Most Out of Your Information System - Todd B. Taylor, MD, FACEP
8:30 am - 9:00 am	Work-Life Balance - Frank Lee, MD, FACEP
9:00 am - 9:30 am	EMTALA: Primer - Todd B. Taylor, MD, FACEP
9:30 am - 9:45 am	Break
9:45 am - 10:15 am	Collaborative Leadership - Frank Lee, MD, FACEP
10:15 am - 10:45 am	Value-Based Decision Making - Nancy Bonalumi, DNP, RN, CEN, FAEN
10:45 am - 11:15 am	Dealing With the Dysfunctional and Marginal Providers: Improving Performance - Randy L Pilgrim, MD, FACEP
11:15 am - 12:30 pm	Lunch
12:30 pm - 1:50 pm	Workshop 1: Solving the Unsolvable: Effective Approaches to the Most Common Medical Director Quandaries - Randy L Pilgrim, MD, FACEP Workshop 2: Recruitment and Retention of Emergency Nurses - Nancy Bonalumi, DNP, RN, CEN, FAEN Workshop 3: An Intro to the Wild Wild West: Free Standing Eds - Carrie de Moor, MD, FACEP
2:00 pm - 3:30 pm	Workshop 1: Recruitment and Retention of Emergency Physicians - Frank Lee, MD, FACEP Workshop 2: EMTALA Advanced Cases - Todd B. Taylor, MD, FACEP Workshop 3: Approaching Problem Providers - Randy L Pilgrim, MD, FACEP
3:30 pm - 3:45 pm	Break
3:45 pm - 5:00 pm	Applying Lessons Learned: Workshop - Theresa Tavernero, RN, CEN, MBA
5:00 pm - 6:30 pm	Networking Reception

Day 5

7:00 am - 8:00 am	Breakfast
8:00 am - 9:30 am	DISC Profiling and Application for Leaders - Theresa Tavernero, RN, CEN, MBA
9:30 am - 10:00 am	Telemedicine: Where We Are, Where We're Going - Tracy G. Sanson, MD, FACEP
10:00 am - 10:15 am	Break
10:15 am - 11:15 am	Difficult Conversations: A Leader's Duty - Theresa Tavernero, RN, CEN, MBA
11:15 am	Adjourn

For a confirmed schedule of events and faculty, please check back closer to the conference date.

learn Life Saving Skills

This course allowed me to recognize the training, skills and professionalism required by hospital administrators. A residency in emergency medicine gave me the necessary life saving skills for my profession, but this course adds management skills to practice the business of emergency medicine.