About Phase II

Phase II: Effectively Manage an Emergency Department

As you strive to run an effective ED, many people may play a role in your success as ED Director. Phase II focuses on bringing your management team together to build teamwork and develop effective plans for your ED.

Phase I Content Image

Who From Your Management Team Should Attend Phase II with You?

  • ED Directors
  • Medical Directors
  • Nurse Managers
  • Nurse Directors
  • Charge Nurses
  • Clinical Nurses
  • Chief Residents
  • Residency Directors

Phase II features interactive breakout sessions and courses with topics on:

  • Crisis communications
  • ED information systems
  • EMTALA
  • Leading and inspiring teams
  • Patient flow, service and safety
  • Improving performance
Wealth Of Information

I valued the wealth of information, wonderful, helpful faculty, and the ability to network with others around the country.