Schedule

 
PLEASE NOTE: All times are CST. Courses and faculty subject to change.

Module 1: Leadership/Crisis Management

Culture and Leadership Development - Tracy G. Sanson, MD, FACEP

August 3
10:00 am - 10:45 am

September 1
1:00 pm - 1:45 pm

 

 

ED Leadership - Being an ED Nurse Manager and Leadership Best Practices - Onome Atie, MSN, RN, NE-BC

August 3
10:45 am - 11:15 am

September 1
1:45 pm -2:15 pm

 

 

COVID-19 Resiliency - Vanessa Calderon, MD, MPP

August 3
11:15 am - 11:45 am

September 1
2:15 pm - 2:45 pm

 

 

Reimbursement in the Pandemic Era - Michael Granovsky, MD, FACEP

August 3
11:45 am - 12:15 pm

September 1
2:45 pm - 3:15 pm

 

 

Panel Discussion - Crisis Management During a Pandemic - Vanessa Calderon, MD, MPP; Tracy Sanson, MD, FACEP; Tina Wu, MD, MBA

Moderated by Erin Muckey, MD, MBA

August 3
12:15 pm - 1:00 pm

September 1
3:15 pm - 4:00 pm

 

 

Module 2:  Metrics/Front End

RME - Sean S. Michael, MD, FACEP

August 10
10:00 am - 10:30 am

September 8
1:00 pm - 1:30 pm

 

 

Split Flow - Ugo Ezenkwele, MD, FACEP

August 10
10:30 am - 11:00 am

September 8
1:30 pm - 2:00 pm

 

 

Fast and Furious: How to Encourage Safe and Efficient Practice - Tina Wu, MD, MBA

August 10
11:00 am - 11:30 am

September 8
2:00 pm - 2:30 pm

 

 

EDD Talks: ED Directors New Speakers Contest

Judges: Chris Caspers MD, FACEP; Ugo Ezenkwele MD, FACEP; Erin Muckey MD, MBA; Tina Wu, MD, MBA

August 10
11:30 am - 1:00 pm

September 8
2:30 pm - 4:00 pm

 

 

Module 3: Care Transitions

Follow-up Center - Kathy Demarco, MSN, NE-BC, CPHQ, RN; Christina DiStefano, MPH

August 17
10:00 am - 10:30 am

September 15
1:00 pm - 1:30 pm

 

 

Crowd Control: Reducing Boarding in the ED - Karen Murrell, MD, MBA, FACEP

August 17
10:30 am - 11:00 am

September 15
1:30 pm - 2:00 pm

 

 

Bounce Backs - Peter Steel, MD

August 17
11:00 am - 11:30 pm

September 15
2:00 pm - 2:30 pm

 

 

Post-ED Care Transitions - Peter Steel, MD

August 17
11:30 am - 12:00 pm

September 15
2:30 pm - 3:00 pm

 

 

Panel: Care Transitions and Backend Processes

Kathy DeMarco, MSN, NE-BC, CPHQ, RN; Christina DiStefano, MPH; Karen Murrell, MD, MBA, FACEP; Peter Steel, MD

August 17
12:00 pm - 1:00 pm

September 15
3:00 pm - 4:00 pm

 

 

Module 4: Problem Providers/Complaints

Teams and Teamwork: Lessons for the ED from the NFL - Thom Mayer, MD, FACEP

August 24
10:00 am - 10:45 am

September 22
1:00 pm - 1:45 pm

 

 

Burnout and Resiliency - Thom Mayer, MD, FACEP

August 24
10:45 am - 11:30 am

September 22
1:45 pm - 2:30 pm

 

Clinical Quality and Service Excellence - Jay A. Kaplan, MD, FACEP

August 24
11:30 am - 12:15 pm

September 22
2:30 pm - 3:15 pm

 

Choose 1 of 3 breakouts.

Breakout: Communicating the Costs of Burnout and the ROI of Clinician Well-Being to the C-Suite - Jay A. Kaplan, MD, FACEP

Breakout: Leadership Lessons - Thom Mayer, MD, FACEP

Breakout: Effective Approaches to the Most Common Medical Director Quandaries - Randy Pilgrim, MD, FACEP

August 24
12:15 pm - 1:00 pm

September 22
3:15 pm - 4:00 pm

Module 5: Quality Operations

Decreasing Variability - Brenna Farmer, MD, FACEP

August 4
1:00 pm - 1:30 pm

August 31
10:00 am - 10:30 am

 

 

The Importance of A Quality Review Program Within the ED and How to Develop It - Heather Owen, MD, FACEP

August 4
1:30 pm - 2:30 pm

August 31
10:30 am - 11:30 am

 

 

Minding the Gap: Straightforward Approaches That Create Excellent Results - Randy Pilgrim, MD, FACEP 

August 4
2:30 pm - 3:15 pm

August 31
11:30 am - 12:15 pm

 

 

Dealing With the Dysfunctional and Marginal Providers: Improving Performance - Randy Pilgrim, MD, FACEP

August 4
3:15 pm - 4:00 pm

August 31
12:15 am - 1:00 pm

 

 

Module 6: Beyond the Traditional ED

Successful Management of an Emergency Department Observation Unit - Anthony Rosania, MD, FACEP

August 11
1:00 pm - 1:45 pm

September 7
10:00 am - 10:45 am

 

Virtual Urgent Care - Judd Hollander, MD, FACEP

August 11
1:45 pm -2:45 pm

September 7
10:45 am - 11:45 am

 

Teleplus - Neel Naik, MD

August 11
2:45 pm - 3:15 pm

September 7
11:45 am - 12:15 pm

 

Choose 1 of 2 breakouts.

Breakout: Development of an ED Obs Unit - Anthony Rosania, MD, FACEP

Breakout: Virtual Urgent Care - Judd Hollander, MD, FACEP; Neel Naik, MD

August 11
3:15 pm - 4:15 pm

September 7
12:15 pm - 1:15 pm

Module 7:  Billing/Reimbursement/Systems Thinking and Value

Billing Primer - Michael Granovsky, MD, FACEP

August 18
1:00 pm - 1:45 pm

September 14
10:00 am - 10:45 am

 

 

 

APPs in the ED - Frederick Wu, MHS, PA-C

August 18
1:45 pm - 2:30 pm

September 14
10:45 am - 11:30 am

 

 

 

Reimbursement, Looking to the future - Michael Granovsky, MD, FACEP

August 18
2:30 pm - 3:15 pm

September 14
11:30 am - 12:15 pm

 

 

 

Systems Thinking/Change Management - Erin Muckey, MD, MBA

August 18
3:15 pm -4:00 pm

September 14
12:15 pm - 1:00 pm

 

 

 

Module 8: Communication

Complaint Management - Robert W. Strauss, Jr., MD, FACEP

August 25
1:00 pm - 2:00 pm

September 21
10:00 am - 11:00 am

 

 

DISC Profiling - Theresa Tavernero, RN, CEN, MBA

August 25
2:00 pm - 3:00 pm

September 21
11:00 am - 12:00 pm

 

 

Difficult Conversations - Theresa Tavernero, RN, CEN, MBA

August 25
3:00 pm - 4:00 pm

September 21
12:00 pm - 1:00 pm