Phase I Schedule
PLEASE NOTE: These courses are for example purposes and subject to change as the course nears.
November 11
7:00 am - 8:00 am | Breakfast |
8:00 am - 8:15 am | Introduction - Robert W. Strauss, Jr., MD, FACEP |
8:15 am - 9:45 am | The Role of the ED Medical Director: Developing Leadership and Communication Skills - Thom A. Mayer, MD, FACEP |
9:45 am - 10:00 am | Break |
10:00 am - 11:30 am | Rewarding the Champions, Corralling the Stragglers - Thom A. Mayer, MD, FACEP |
11:30 am - 12:30 pm | Lunch |
12:30 pm - 1:30 pm | New Physician Recruiting and Orientation - Stewart R. Coffman, MD, FACEP |
1:30 pm - 2:45 pm | Conflict Management Skills - Robert W. Strauss, Jr., MD, FACEP |
2:45 pm - 3:00 pm | Break |
3:00 pm - 4:15 pm | Customer Relations and Patient Satisfaction - Thom A. Mayer, MD, FACEP |
4:15 pm - 5:30 pm | Negotiating Skills - Robert W. Strauss, Jr., MD, FACEP |
5:30 pm - 6:30 pm | Networking Reception - With Roundtable Discussions with EMPAC, TeamHealth and Vapotherm |
6:30 pm | Complimentary Dinner |
November 12
7:00 am - 8:00 am | Breakfast |
8:00 am - 9:15 am | Staffing and Scheduling Methodologies I - Jody Crane, MD, MBA |
9:15 am - 10:15 am | Staffing and Scheduling Methodologies II - Jody Crane, MD, MBA |
10:15 am - 10:30 am | Break |
10:30 am - 12:00 pm | Difficult Clinicians - Addressing Conflict, Impairment, and Burnout and Creating Resilience and Engagement - Jaime Hope, MD, FACEP |
12:00 pm - 1:00 pm | Lunch |
1:00 pm - 1:30 pm | Rescuing Victims - A Primer on Recognizing and Addressing Human Trafficking and Domestic Violence - Jaime Hope, MD, FACEP |
1:30 pm - 2:45 pm | Interactions that Create / Prevent Malpractice - Kevin M. Klauer, DO, EJD, FACEP |
2:45 pm - 3:00 pm | Break |
3:00 pm - 4:00 pm | Malpractice Litigation Stress: Doctor Beware - Gita Pensa, MD, FACEP |
4:00 pm - 5:00 pm | Physician Contracts – Key Clauses - Kevin M. Klauer, DO, EJD, FACEP |
5:00 pm - 6:30 pm | Networking Reception |
6:30 pm - 8:00 pm | Complimentary Dinner and Educational Presentation by Vapotherm |
November 13
7:00 am - 8:00 am | Breakfast |
8:00 am - 10:00 am | Legally Interviewing, Hiring and Terminating - Daniel J. Sullivan, MD, JD, FACEP |
10:00 am - 10:15 am | Break |
10:15 am - 11:45 am | Risk Management I - Daniel J. Sullivan, MD, JD, FACEP |
11:45 am - 12:45 pm | Lunch |
12:45 pm - 1:45 pm | Risk Management II - Daniel J. Sullivan, MD, JD, FACEP |
1:45 pm - 2:45 pm | Containing Cost While Providing Prudent Care - Jay A. Kaplan, MD, FACEP |
2:45 pm - 3:00 pm | Break |
3:00 pm - 4:00 pm | Driving Hospital Quality - Jay A. Kaplan, MD, FACEP |
4:00 pm - 5:00 pm | Keeping Your Contract: Preventing and Dealing with Problems - Robert W. Strauss, Jr., MD, FACEP (Moderator); Jay A. Kaplan, MD, FACEP; Daniel J. Sullivan, MD, JD, FACEP; |
5:00 pm - 6:30 pm | Networking Reception |
6:30 pm - 8:00 pm | Complimentary Dinner and Educational Presentation by Janssen |
November 14
7:00 am - 8:00 am | Breakfast |
8:00 am - 9:15 am | Conducting Effective Meetings - Robert W. Strauss, Jr., MD, FACEP |
9:15 am - 10:00 am | Bringing Up Young Leaders - Teresa S. Wu, MD, FACEP |
10:00 am - 10:15 am | Break |
10:15 am - 11:45 am | Billing and Coding - Michael A. Granovsky, MD, CPC, FACEP |
11:45 pm - 12:45 pm | Lunch |
12:45 pm - 2:00 pm | Reimbursement Issues - Michael A. Granovsky, MD, CPC, FACEP |
2:00 pm - 2:15 pm | Break |
2:15 pm - 3:30 pm | Preventing Errors in Emergency Medicine - Kirk B. Jensen, MD, MBA, FACEP |
3:30 pm - 4:45 pm | Complaint and Compliment Management - Robert W. Strauss, Jr., MD, FACEP |
4:45 pm - 6:15 pm | Networking Reception |
6:15 pm - 7:45 pm | Complimentary Dinner and Educational Presentation by Aerogen |
November 15
7:00 am - 8:00 am | Breakfast |
8:00 am - 9:30 am | Engineering Patient Flow I: Theory, Metrics, and Application - Kirk B. Jensen, MD, MBA, FACEP |
9:30 am - 9:45 am | Break |
9:45 am - 11:15 am | Engineering Patient Flow II: Directing Change - Kirk B. Jensen, MD, MBA, FACEP |
11:15 am | Adjourn |
Well coordinated and facilitated. Great opportunity for Medical and Clinical Directors to attend together, and to discuss and learn from others.