Phase I Schedule

 
PLEASE NOTE: These courses are for example purposes and subject to change as the course nears.

November 12

7:00 am - 8:00 am Breakfast
8:00 am - 8:15 am Introduction - Robert W. Strauss, Jr., MD, FACEP
8:15 am - 9:45 am The Role of the ED Medical Director: Developing Leadership and Communication Skills - Thom A. Mayer, MD, FACEP 
9:45 am - 10:00 am Break
10:00 am - 11:30 am Implementing Effective Peer Review and Physician Profiling - Thom A. Mayer, MD, FACEP 
11:30 am - 12:30 pm Lunch
12:30 pm - 1:30 pm Staffing and Scheduling Methodologies I - Jody Crane, MD, MBA
1:30 pm - 2:30 pm Staffing and Scheduling Methodologies II - Jody Crane, MD, MBA
2:30 pm - 2:45 pm Break
2:45 pm - 4:00 pm Customer Relations and Patient Satisfaction - Thom A. Mayer, MD, FACEP 
4:00 pm - 4:45 pm Malpractice Litigation Stress: Doctor Beware - Gillian A. Schmitz, MD, FACEP
4:45 pm - 6:00 pm Networking Reception including Roundtable with TeamHealth
6:00 pm Complimentary Dinner

November 13

7:00 am - 8:00 am Breakfast
8:00 am - 9:00 am Negotiating Skills - Robert W. Strauss, Jr., MD, FACEP
9:00 am - 10:00 am Productivity and Compensation: Measurement and Feedback - Kevin M. Klauer, DO, EJD, FACEP
10:00 am - 10:15 am Break
10:15 am - 11:15 am New Physician Recruiting and Orientation - Kevin M. Klauer, DO, EJD, FACEP
11:15 am - 12:30 pm Effective Conflict Management - Robert W. Strauss, Jr., MD, FACEP 
12:30 pm - 1:30 pm Lunch
1:30 pm - 2:45 pm Patient Compliment Management - Robert W. Strauss, Jr., MD, FACEP
2:45 pm - 4:00 pm Engineering Patient Flow I: Theory, Metrics, and Application - Kirk B. Jensen, MD, MBA, FACEP 
4:00 pm - 4:15 pm Break
4:15 pm - 5:30 pm Engineering Patient Flow II: Directing Change - Kirk B. Jensen, MD, MBA, FACEP 
5:30 pm - 6:45 pm Networking Reception including Roundtable with Vapotherm
6:45 pm - 8:15 pm Complimentary Dinner and Educational Presentation presented by Vapotherm

November 14

7:00 am - 8:00 am Breakfast
8:00 am - 10:00 am Legally Interviewing, Hiring and Terminating - Daniel J. Sullivan, MD, JD, FACEP 
10:00 am - 10:15 am Break
10:15 am - 11:30 am Preventing Errors in Emergency Medicine - Kirk B. Jensen, MD, MBA, FACEP  
11:30 am - 12:30 pm Risk Management I - Daniel J. Sullivan, MD, JD, FACEP
12:30 pm - 1:30 pm Lunch
1:30 pm - 3:00 pm Risk Management II - Daniel J. Sullivan, MD, JD, FACEP
3:00 pm - 3:15 pm Break
3:15 pm - 4:15 pm Interactions that Create/Prevent Malpractice - Gregory L. Henry, MD, FACEP 
4:15 pm - 5:15 pm Keeping Your Contract: Preventing and Dealing with Problems - Robert W. Strauss, Jr., MD, FACEP (Moderator)Gregory L. Henry, MD, FACEPDaniel J. Sullivan, MD, JD, FACEP
5:15 pm - 6:30 pm Networking Reception
6:30 pm - 8:00 pm Complimentary Dinner and Educational Presentation presented by ScribeAmerica, a Health Channels Company

November 15

7:00 am - 8:00 am Breakfast
8:00 am - 9:15 am Conducting Effective Meetings - Robert W. Strauss, Jr., MD, FACEP
9:15 am - 10:15 am Physician Contracts - Gregory L. Henry, MD, FACEP
10:15 am - 10:30 am Break
10:30 am - 11:45 am The Problem Physician - Tracy G. Sanson, MD, FACEP
11:45 am - 12:45 pm Lunch
12:45 pm - 1:45 pm Hospital Contracts - Gregory L. Henry, MD, FACEP
1:45 pm - 2:45 pm Bringing Up Young Leaders - Tracy G. Sanson, MD, FACEP
2:45 pm - 3:00 pm Break
3:00 pm - 4:00 pm Containing Cost While Providing Prudent Care - Jay A. Kaplan, MD, FACEP
4:00 pm - 5:00 pm Driving Hospital Quality - Jay A. Kaplan, MD, FACEP
5:00 pm - 6:30 pm Networking Reception
6:30 pm - 8:00 pm Complimentary Dinner and Educational Presentation presented by Bristol-Myers Squibb and Pfizer Alliance

November 16

7:00 am - 8:00 am Breakfast
8:00 am - 9:30 am Billing and Coding - Michael A. Granovsky, MD, CPC, FACEP
9:30 am - 9:45 am Break
9:45 am - 11:15 am Reimbursement Issues - Michael A. Granovsky, MD, CPC, FACEP
11:15 am Adjourn
Learn From Others

Well coordinated and facilitated. Great opportunity for Medical and Clinical Directors to attend together, and to discuss and learn from others.