Phase I Schedule

 
PLEASE NOTE: These courses are for example purposes and subject to change as the course nears.

February 3

7:00 am - 8:00 am Breakfast
8:00 am - 8:15 am Introduction - Robert W. Strauss, Jr., MD, FACEP
8:15 am - 9:30 am Conflict Management Skills - Robert W. Strauss, Jr., MD, FACEP
9:30 am - 9:45 am Break
9:45 am - 10:45 am Difficult Clinicians - Addressing Conflict, Impairment, and Burnout and Creating Resilience and Engagement - Jaime Hope, MD, FACEP 
10:45 am - 12:00 pm Negotiating Skills - Robert W. Strauss, Jr., MD, FACEP
12:00 pm - 1:00 pm Lunch
1:00 pm - 2:00 pm Rescuing Victims - A Primer on Recognizing and Addressing Human Trafficking and Domestic Violence - Jaime Hope, MD, FACEP 
2:00 pm - 3:30 pm Engineering Patient Flow I: Theory, Metrics, and Application - Kirk B. Jensen, MD, MBA, FACEP
3:30 pm - 3:45 pm Break
3:45 pm - 5:15 pm Engineering Patient Flow II: Directing Change - Kirk B. Jensen, MD, MBA, FACEP
5:15 pm - 6:30 pm Networking Reception with Vapotherm Roundtable
6:30 pm Complimentary Dinner

February 4

7:00 am - 8:00 am Breakfast
8:00 am - 9:15 am The Role of the ED Medical Director: Developing Leadership and Communication Skills - Thom A. Mayer, MD, FACEP
9:15 am - 9:30 am Break
9:30 am - 11:00 am Customer Relations and Patient Satisfaction - Thom A. Mayer, MD, FACEP
11:00 am - 12:30 pm Rewarding the Champions, Corralling the Stragglers - Thom A. Mayer, MD, FACEP
12:30 pm - 1:30 pm Lunch
1:30 pm - 3:00 pm Preventing Errors in Emergency Medicine - Kirk B. Jensen, MD, MBA, FACEP
3:00 pm - 3:15 pm Break
3:15 pm - 4:15 pm Driving Hospital Quality - Jay A. Kaplan, MD, FACEP
4:15 pm - 5:15 pm Containing Cost While Providing Prudent Care - Jay A. Kaplan, MD, FACEP 
5:15 pm - 7:00 pm Networking Reception with Intrigma Roundtable
7:00 pm - 8:30 pm Complimentary Dinner and Educational Presentation with Vapotherm

February 5

7:00 am - 8:00 am Breakfast
8:00 am - 10:00 am Legally Interviewing, Hiring and Terminating - Daniel J. Sullivan, MD, JD, FACEP 
10:00 am - 10:15 am Break
10:15 am - 11:15 am New Physician Recruiting and Orientation - Stewart R. Coffman, MD, FACEP 
11:15 am - 12:15 pm Risk Management I - Daniel J. Sullivan, MD, JD, FACEP 
12:15 am - 1:15 pm Lunch
1:15 pm - 2:45 pm Risk Management II - Daniel J. Sullivan, MD, JD, FACEP
2:45 pm - 3:00 pm Break
3:00 pm - 4:00 pm Bringing Up Young Leaders - Teresa S. Wu, MD, FACEP 
4:00 pm - 5:00 pm Panel Discussion - Robert W. Strauss, Jr., MD, FACEP (Moderator); Daniel J. Sullivan, MD, JD, FACEP; Teresa S. Wu, MD, FACEP
5:00 pm - 6:30 pm Networking Reception with Fisher & Paykel Healthcare Roundtable
6:30 pm - 8:00 pm Complimentary Dinner and Educational Presentation with Fisher & Paykel Healthcare

February 6

7:00 am - 8:00 am Breakfast
8:00 am - 9:00 am Interactions that Create / Prevent Malpractice - Kevin M. Klauer, DO, EJD, FACEP 
9:00 am - 10:00 am Physician Contracts – Key Clauses - Kevin M. Klauer, DO, EJD, FACEP
10:00 am - 10:15 am Break
10:15 am - 11:15 am Provider Support, Step Up and Step In - Tracy Sanson, MD, FACEP
11:15 am - 12:15 pm Conducting Effective Meetings - Robert W. Strauss, Jr., MD, FACEP
12:15 pm - 1:15 pm Lunch
1:15 pm - 2:45 pm Billing and Coding - Michael A. Granovsky, MD, CPC, FACEP
2:45 pm - 3:00 pm Break
3:00 pm - 4:15 pm Reimbursement Issues - Michael A. Granovsky, MD, CPC, FACEP
4:15 pm - 5:30 pm Complaint and Compliment Management - Robert W. Strauss, Jr., MD, FACEP
5:30 pm - 7:00 pm Networking Reception with Portola Pharmaceuticals Roundtable
7:00 pm - 8:30 pm Complimentary Dinner and Educational Presentation with Portola Pharmaceuticals

February 7

7:00 am - 8:00 am Breakfast
8:00 am - 9:30 am Staffing and Scheduling Methodologies I - Jody Crane, MD, MBA
9:30 am - 9:45 am Break
9:45 am - 11:15 am Staffing and Scheduling Methodologies II - Jody Crane, MD, MBA
11:15 am Adjourn
Learn From Others

Well coordinated and facilitated. Great opportunity for Medical and Clinical Directors to attend together, and to discuss and learn from others.