Patient Prescription Assistance Program

ACEP and Pfizer Helpful Answers Continue Partnership

As physicians, you serve on the front lines of health care and have witnessed how difficult it can be for uninsured and underinsured patients to access quality health care, including prescription medicines. Nearly 50 million Americans are uninsured,1 and many forgo preventive health care that is essential to maintaining good health and managing disease.2 If patients who are underinsured are also considered, nearly half report difficulty accessing health care due specifically to cost.3

Uninsured and underinsured patients rely on health advocates like you to navigate complicated health care systems and learn about resources to stay healthy. That’s why ACEP has partnered with Pfizer Helpful Answers®, Pfizer’s family of patient assistance programs that can help uninsured and underinsured Americans access Pfizer medicines for free or at a savings.

As many of you may already know, Pfizer Helpful Answers’ programs provide free or reduced cost Pfizer medicines to eligible patients who qualify through common points of health access: doctors’ offices, hospitals and community health centers. Patients will need to fill out an application and provide information about their insurance status, income and prescriptions to see if they are eligible for a program. If patients or their health care providers have any questions about the program, Pfizer Helpful Answers has a “one call fits all” motto, and its representatives can help guide patients to programs that may fit their needs.

In the last 5 years (2006-2010), Pfizer Helpful Answers has helped nearly 4.5 million uninsured and underinsured patients get access to more than 44 million Pfizer prescriptions, a value of more than $5.6 billion.4

To offer feedback, or to find out additional information about the programs, please visit or call 1-866-706-2400.

Together with Pfizer Helpful Answers, we hope to further our mutual goal of reaching underserved communities.

  1. U.S. Census Bureau, “Income, Poverty and Health Insurance Coverage in the United States: 2010,” September 2011.
  2. The Commonwealth Fund, “How Many are Underinsured? Trends Among U.S. Adults, 2003 and 2007,” 2008.
  3. The Commonwealth Fund, “How Many are Underinsured? Trends Among U.S. Adults, 2003 and 2007,” 2008.
  4. Data on file 


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