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Ojai Valley Inn • Ojai, California • Feb 19-22, 2019

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4950 W. Royal Lane, Irving, TX 75063-2524 844-381-0911

4950 W. Royal Lane, Irving, TX 75063-2524 844-381-0911

Conference Schedule (February 19-22, 2019)

= Co-Course Director = Show Course Info

Day 1 - Tuesday, February 19

 TimeCourseFaculty

 8:00-8:15Introduction

 8:15-9:00Reframing Wellness: It’s Not a Personal Issue AnymoreFaculty:Arlene S. Chung, MD, MACMRita A. Manfredi, MD, FACEP

 9:00-9:30Supporting New ParentsFaculty:Nikita Joshi, MD

Everyone is having kids these days, so it seems. These valuable employees are a risk of returning if not treated supportively. The speaker will discuss strategies to make the transition for both the new parent, as well as those that have to take on the extra load.

  1. Discuss workplace challenges for new parents.
  2. Describe a family-friendly culture

 9:30-9:45Break

 9:45-10:15Real Change Through Advocacy: A Cure for Moral Injury Faculty:Aisha T. Liferidge, MD, MPH, FACEP

Some argue that physicians are not facing unprecedented burnout, but rather are deeply affected by the wounds of moral injury. The term moral injury is often used to describe combat soldiers' profound sense of feeling a threat to their well-being. From the context of providing health care, moral injury results from repetitive insults which hinder one's ability to provide patients with the care and resources that they need in order to achieve health. This undermines physicians' professional purpose and skillset, resulting in a consistent sense of helplessness. Using an illustrative clinical case, this discussion will highlight the origins and effects of moral injury as related to end of life care, mental illness, and health care costs.

  1. Define moral injury
  2. Learn to recognize and become more aware of moral injury in your workplace
  3. Provide techniques to ameliorate the effects of moral injury through targeted advocacy efforts

 10:15-11:45Workshops (5)

  Burnout: Assessment and ActionFaculty: Charmaine Gregory, MD, FACEP

All this talk about burnout poses a question about how to actually quantify it. There are several quick assessment tools to gauge our position on the happiness spectrum in regard to our jobs as EM physicians.

  1. Use two assessment tools in real-time
  2. Explore and develop an action plan based on the assessment results. This will be in mastermind format

  Colleague at Risk CasesFaculty:Nicole Battaglioli, MD

Medicine is a team sport, and it relies on everyone’s physical as well as mental health. But what can you do when you see those around you are having trouble coping? This workshop will help you identify those colleagues around you who need support and how to reach out to make a real impact.

  1. Develop an approach to a resident/colleague at risk/in need of increased support
  2. Identify resources for your colleague related to grief and/or acute loss
  3. Develop a script that you can use to approach your colleague
  4. Recognize signs and behaviors of a colleague who may be suffering from emotional distress or burnout.

  Conversational IntelligenceFaculty:Debra S. Williams, MD, FACEP

Well it all boils down to a failure to communicate – errors, dissatisfaction, inefficiencies. Conversational intelligence is a combination of conversation skills, listening skills and emotional intelligence. Whether we are speaking to physician colleagues or patients, improving these skills will lead to better outcomes.

  1. Recognize the 3 most common types of conversation
  2. Learn how and when to utilize these conversations
  3. List ways to build relationships—how to engage and influence
  4. Describe Listening levels

  Taking the Next Step Forward Along our Healing Pathway: Turning Burnout into Burn-ThroughFaculty:Randall M. Levin, MD, FACEP-Life

In medicine, though we may be exhibiting some symptoms of burnout, there is a practice gap of not being able to recognize that we are going through a burning-out process. If we define burn-out as a process which blocks us from being connected to ourselves and others as physicians, then, we can begin to address those toxic blockages. Once we burn-through those blockages to our inner calling and strengths, the doorway to all aspects of our professional/life balance and inner strengths reopens.

  1. Define and differentiate between burnout and the burning-out process
  2. Describe inner calling for entering the medical profession
  3. List causes which block you from staying connected to your inner calling
  4. Put together an action plan to counter the burning-out process

  Public SpeakingFaculty:Nikita Joshi, MD

The greatest fear is not death, but public speaking. In spite of that, we still have to put our fears aside when we have to communicate big ideas to big crowds. This practical workshop will let attendees practice the right techniques to capture, hold and leave a lasting impression on audiences, whether it be a single patient, the local news, or your hospital board.

  1. Learn the key parts of every public speaking session
  2. Practice delivering a great opening and closing to your speech
  3. Gain new confidence in public speaking

 11:45-1:15Workshops (6)

  Storytelling, NarrativeFaculty:Nikita Joshi, MD

Stories drive us all. They shape our memories, perceptions, and even public policy. This workshop will focus on teaching attendees the right mix to create a story, from real personal events, that really captivates and motivates others.

  1. Develop methods to bring out those stories gems all hidden in us
  2. List the key ingredients and order for a great story
  3. Lean the power to authentically connect with storytelling

  Building a Resilient Emergency Medicine TeamFaculty:Ben Bobrow, MD, FACEP, FAHA

First responders – paramedics, EMTs, and emergency physicians – are all at increased risk for suicide. Between striving for perfection and the guilt of failure many caregivers are stressed, exhausted, and depressed. This workshop will present data on prehospital suicide risk as segue into empowering emergency physicians to help others and themselves.

  1. Review the latest data on suicide risk in prehospital personnel.
  2. Discuss issues that lead to depression and stress in emergency physicians’ life styles: shift work, disruptive schedules, poor sleep, witness death, disgruntled patients, etc.
  3. Acquire the tools to recognize these issues in physicians and prehospital personnel and be able to intervene constructively.

  Adapapa What? Adaptogens, Superfoods and Mitigating StressFaculty:Kajal Khanna, MD, JD

Curious about maca or cordyceps? Wondering what’s so healing about golden milk? This workshop will provide an overview of the science behind popular adaptogens and superfoods and practical ways to integrate these foods into your diet and lifestyle. Come taste our Maca Latte!

  1. Define what an adaptogen is and the science behind it
  2. Learn about optimizing your diet
  3. List practical ways to integrate adptogens and superfoods into your diet

  Moral Injury: AdvocacyFaculty:Aisha T. Liferidge, MD, MPH, FACEP

Workshop component of the session will serve as a complimentary practicum to the lecture. Participants will reflect on their experiences of moral injury, particularly from the context of specific advocacy opportunities. Targeted advocacy techniques will be taught, and participants will practice their real time application.

Objectives:

  1. To define and increase awareness about moral injury, in terms of its implications for the clinician
  2. To provide techniques to ameliorate the effects of moral injury through targeted advocacy efforts

  ResiliencyFaculty:Jay Kaplan, MD, FACEP

This workshop will build on the morning presentation on Burnout. It will be personal and interactive. We will discuss a conceptual model of well-being, the contribution of extrinsic and intrinsic factors to burnout, and steps that can be taken in both arenas to improve work-life balance and satisfaction. Participants will leave with a commitment to improve their own resilience and that of their department as well.

  1. Define best practices/simple tactics to improve personal resilience by learning lessons from the story of Noah’s Ark, including (but not limited to):
    • Don’t miss the boat.
    • Remember that we are all in the same boat.
    • Plan ahead – it wasn’t raining when Noah built the Ark.
    • Stay fit. When you’re 600 years old, someone may ask you to do something really big …
    • When you're stressed, float a while
  2. Define best practices with regard to improving the work environment and support for improving work fulfillment, including talking points for senior leadership, ongoing communication, being "owners" rather than "renters."
  3. Define the best way to say "No."
  4. Learn the importance of electronics-free time.

  Meditation 101: For the Easily DistractedFaculty:Vidor Friedman, MD, FACEP

We all feel overworked and distracted, resulting in compassion fatigue and burnout. Simple meditation techniques while on the job can really help us refocus and reenergize, while calming our inner storm. The instruction will help attendees learn some simple meditation techniques for daily use.

  1. Define what meditation is
  2. Describe how meditation can help us while in the midst of a chaotic emergency department
  3. Lean simple but effective meditation techniques you can start using tomorrow in you quest for calm

 7:00Opening Reception

Day 2 - Wednesday, February 20

 TimeCourseFaculty

 7:00Explore Nature

 8:00-8:30Social Media BrandingFaculty:Nikita Joshi, MD

Physicians are increasingly turning to use social media for personal branding, marketing, networking and even interacting with patients. But there are serious potential costs and risks to baring your soul to all. This speaker will discuss how and when, if at all, to brand in a safe way that really leverages your message.

  1. Describe what social media branding is
  2. List potential risks, pitfalls, and potential benefits for physicians who use social media
  3. Learn how to create a personal online physician brand that really works

 8:30-9:00All Stressed Out: How to Prevent BurnoutFaculty:Jay Kaplan, MD, FACEP

Today’s healthcare environment (especially the Emergency Department) is a pressure cooker. Whether delivering care within the walls of a hospital or in the outpatient setting, clinicians and staff work in an intense and unpredictable environment where the demands for clinical perfection and service excellence abound. Creating a balance between one’s personal needs and the mandates of work is a difficult task. This talk focuses specifically on the challenges facing health care professionals and gives them simple approaches to avoid burnout and enjoy their lives as well as their work.

  1. Understand the concept of stress and how it affects our daily lives
  2. Define wellness and define burnout and how the two differ
  3. Define best practices and simple tactics to promote resilience and reduce burnout

 9:00-9:30Unplug, Reboot: Catch Me Outside!Faculty:K. Kay Moody, DO, MPH, FACEP

The Japanese have discovered the beneficial physical and psychological benefits of the forest and nature in rejuvenation. The lecture will review the history of Shinrin Yoku. Also, the research supporting the claims for this type of healing will be presented.

  1. Discuss the science behind forest rejuvenation for physicians
  2. Explain the potential benefits of Shinrin Yoku
  3. Learn practical ways to bring such healing to yourself and your patients

 9:30-10:00From Burnout to BalanceFaculty:Charmaine Gregory, MD, FACEP

Overworked, overextended, and overwhelmed: let’s get over it. Although we don’t always recognize and address it, over half of us are hinging on burnout. The speaker will guide us on prevention and intervention strategies, so we can take better care of ourselves, and in turn, our loved ones and patients.

  1. Recognize signs of burnout in yourself and colleagues
  2. Discuss the implications of burnout on our career and performance.
  3. Describe concrete actions to prevent as well as treat burnout.

 10:00-10:15Break

 10:15-11:45Workshops (6)

  Appreciative InquiryFaculty:Jay Kaplan, MD, FACEP

We all want to create environments and cultures that nurture and sustain well-being throughout the developmental journey of the clinician and across clinical professions. Appreciative inquiry helps us identify the positive core in human systems and then shows us how to connect and grow within that core. Come learn how to replace problems with innovation though techniques that focus on the positive core of systems and people around us.

  1. List the core principles of appreciative inquiry
  2. Describe the potential benefits of such inquiry
  3. Acquire the ability to apply AI at work

  Storytelling, NarrativeFaculty:Nikita Joshi, MD

Stories drive us all. They shape our memories, perceptions, and even public policy. This workshop will focus on teaching attendees the right mix to create a story, from real personal events, that really captivates and motivates others.

  1. Develop methods to bring out those stories gems all hidden in us
  2. List the key ingredients and order for a great story
  3. Lean the power to authentically connect with storytelling

  Physician Coaching: GROW MethodFaculty:Charmaine Gregory, MD, FACEP

One way to dig ourselves out of the burnout tailspin, is professional coaching. It provides a results-oriented and stigma fee method to increase your internal locus of control. In this session you will learn how to use coaching to increase your self-awareness and sense of accomplishment and engagement.

  1. Review data supporting the role of coaching in combating burnout
  2. Learn how to use the GROW model to address your own challenges and issues
  3. Utilize the GROW method to start to dig deep into goals and direction of life and career for others

  Emergency Physician Recovery Post Traumatic Events/Debriefing & the Second VictimFaculty:Nicole Battaglioli, MD

The focus of patient safety has mostly been to improve systems of care, especially for vulnerable patients. But we often forget the “second victim,” the unfortunate physician involved who feels responsible for the bad outcome. This workshop will help you proactively recognize the “second victim syndrome” and give you the tools to support and give guidance to these valued caregivers.

  1. Discuss concept and impact of Second Victim Syndrome
  2. Develop a personal mitigation plan for symptoms of Second Victim Syndrome
  3. Discuss various methods of conducting a debriefing and ways to implement them at your institution.

  Chronic Pain in the Emergency Department: Who is Hurting More Patient or Physician?Faculty:Ben Bobrow, MD, FACEP, FAHA

The speaker will discuss the public health problem of chronic pain and how it has overwhelmed our medical system. We are challenged in EM because these patients are often unhappy and frequently return. The workshop will give you a new view on this problem and tools to take home.

  1. Review an update on the extent of the chronic pain problem in the U.S.
  2. Review the neurobiology of chronic pain, depression, anxiety and the opioid abuse syndrome.
  3. Learn how to talk to chronic pain patients in a helpful way (the three-minute chronic pain conversation).

  Grief, Impairment, Recovery: Handling Grave Threats to Ourselves and Our ColleaguesFaculty:Dennis C. Whitehead, MD, FACEP

Emergency medicine is stressful enough, and life itself presents problems which can impair our ability to practice. Recovering from life-changing situations -- both in and out of medicine -- doesn't happen overnight, but it's easier when you have some sort of plan to deal with them.

  1. Discuss EM stressors, critical events
  2. Discuss effective positive strategies

 11:45-1:15Workshops (6)

  Work/Life HarmonyFaculty:Debra S. Williams, MD, FACEP

Wheel of Life exercise, Big rocks/little rocks to set priorities. This is a very interactive session to allow attendees the time to really delve into themselves and recognize areas of their life that most of us don't take time to do otherwise.

  1. Use Wheel of Life to determine what’s working and what’s not
  2. Define Clarity of Values
  3. Distinguish between the Big Rocks and Little Rocks
  4. Describe the role of Mindfulness in work/life integration

  Appreciative InquiryFaculty:Jay Kaplan, MD, FACEP

We all want to create environments and cultures that nurture and sustain well-being throughout the developmental journey of the clinician and across clinical professions. Appreciative inquiry helps us identify the positive core in human systems and then shows us how to connect and grow within that core. Come learn how to replace problems with innovation though techniques that focus on the positive core of systems and people around us.

  1. List the core principles of appreciative inquiry
  2. Describe the potential benefits of such inquiry
  3. Acquire the ability to apply AI at work

  Public SpeakingFaculty:Nikita Joshi, MD

The greatest fear is not death, but public speaking. In spite of that, we still have to put our fears aside when we have to communicate big ideas to big crowds. This practical workshop will let attendees practice the right techniques to capture, hold and leave a lasting impression on audiences, whether it be a single patient, the local news, or your hospital board.

  1. Learn the key parts of every public speaking session
  2. Practice delivering a great opening and closing to your speech
  3. Gain new confidence in public speaking

  Mindfulness and Meditation: There's an App for That?!Faculty:Kajal Khanna, MD, JD

We know that mediation can help reduce symptoms of anxiety, depression and stress. Don’t have time for a 10-day Vipassana Mediation course? There is a whole new wave of technology focused on meditation and mindfulness to try to make these techniques accessible and fun. We will explore some of the science behind the benefits of meditation and mindfulness and try some of the emerging technology that will make it easier to slow down and quiet your mind.

  1. Describe the benefit of meditation and mindfulness
  2. Learn practical techniques for mindfulness
  3. List technological aids for meditation

Learners will develop a basic background in the science behind mindfulness, meditation and stress mitigation and understand how they might incorporate these tools into their lifestyle and workplace.

  Radical Listening: A Novel Approach to Physician WellnessFaculty:Arlene S. Chung, MD, MACMRita A. Manfredi, MD, FACEP

  Hypnosis: It's isn't Mind Control, it's a Useful SkillFaculty:Vidor Friedman, MD, FACEP

Usually it takes several days to get adept at hypnosis. But even this short coaching workshop will teach you the ability to help your anxious patients battle pain, whether it be somatic or psychological, using simple bedside techniques. You’ll how to relax both your patients and yourself.

  1. Describe what hypnosis is
  2. Understand how hypnosis works
  3. List examples of where hypnosis can help in the ED
  4. Learn how to induce and experience a hypnotic trance for relaxation

 7:00Evening Activities:

  1. Explore Nature
  2. AIRWAY Storytelling
  3. Book Club (When Breath Becomes Air)

Day 3 - Thursday, February 21

 TimeCourseFaculty

 6:00Yoga (limited to 30 attendees)

 8:00-8:30The Subtle Art of Falling ApartFaculty:Diana Nordlund, DO, JD, FACEP

Just when you think you finally have it all together, life proves you wrong. Again. Shared personal stories of ED physicians remind us of the unique stressors of our lives and suggest a framework for adaptation.

  1. Acknowledge and explore significant life stressors
  2. List stressors particularly unique to emergency medicine
  3. Discuss approaches and resources for resilience.

 8:30-9:00The Personal Wellness SWOT Analysis: Where are YOUR Wellness Weak Spots?Faculty:Christopher I. Doty, MD, FAAEM, FACEP

Do you need to kick start your own wellness journey? Then you really need to “know yourself.” Using a common business tool, the SWOT analysis, the lecturer will guide you through applying it as a constructive self-awareness tool.

  1. List the components of a SWOT analysis
  2. Describe how to apply SWOT analysis to personal wellness
  3. Understand the basis for a SWOT analysis in helping one’s self awareness

 9:00-9:30Holy Smoke! What do I do Now? Dealing with a Colleague's SuicideFaculty:Christopher I. Doty, MD, FAAEM, FACEP

The silent epidemic is in full swing as we lose the equivalent of almost 2 entire medical school classes to suicide. Physicians not only suffer much higher rates of suicide, but often try to cope with anxiety and depression on their own. This lecture will discuss one program’s response to a colleague’s suicide and possible best practices for preventing and addressing such sudden deaths.

  1. Review the extent of the silent epidemic among physicians
  2. List risk factors and potential interventions for physician suicide
  3. Describe constructive approach to the loss of a physician colleague

 9:30-10:00How to Practice EM Until You're 70Faculty:Dennis C. Whitehead, MD, FACEP

Most EPs under 50 say they'd like to retire by their 60th birthday. But a strange thing happened over the years to the presenter of this session, and he's still practicing at age 70. It took some major adjustments, though. Hear how one practitioner did it and is glad he did.

  1. Review literature on physician career longevity
  2. List hurdles for aging physicians in terms of work challenges and biases

 10:00-10:15Break

 10:15-11:45Workshops (6)

  Surviving a LawsuitFaculty:Kevin M. Klauer, DO, EJD, FACEP

Many of you and members of your team will be sued during your careers. Litigation is a major cause of stress and burnout in emergency medicine. Physicians who have been sued often practice defensive medicine, order unnecessary tests and consultations, and are more likely to make errors, all creating additional malpractice risk during this stressful period. As medical directors, you may have additional risk and accountability related to your departmental policies, procedures, and supervisory responsibilities. The presenter will describe the impact a malpractice claim has on an individual physician and emergency department.

  1. Review common signs and symptoms experienced by a physician undergoing litigation stress.
  2. Describe the impact a malpractice claim may have on the emergency department.
  3. Depict the anatomy (stages and timeline) of a lawsuit.
  4. Explain what a medical director is allowed to discuss with a staff physician being sued.
  5. Review cases of lawsuits aimed at medical directors for administrative negligence.
  6. Develop strategies and review resources to help physicians undergoing litigation stress.

  Resilience ToolkitFaculty:Charmaine Gregory, MD, FACEP

Real life in the Emergency Department calls for resiliency at every turn. Take real scenarios and apply resilience methods to navigate these traumas. Areas of exploration include medical errors, difficult practice environments, malpractice, personal loss. Exercises will provide practice in resilience.

  1. Explore how to get connected
  2. Discuss Finding meaning, being proactive and finding hope

  Practice Until Fossilized: A Facilitated DiscussionFaculty:Dennis C. Whitehead, MD, FACEP

  1. Review literature on physician career longevity
  2. List hurdles for aging physicians in terms of work challenges and biases
  3. Describe strategies to improve work performance with aging

  Why Mindfulness Belongs in Your ED (and Your Life)Faculty:Ben Bobrow, MD, FACEP, FAHA

We need to learn how to cultivate mindfulness over mindlessness as we address busy stressful shifts. Mindfulness-based stress reduction gives you the tools to cultivate a healthier presence in the face of increasing challenges.

  1. Describe mindfulness and mindfulness-based stress reduction
  2. Learn the role of mindfulness, as well as hypnotic induction, in the ED
  3. Participate in a mindfulness session with other physicians

  The Komorebi Workbook SessionsFaculty:Nicole Battaglioli, MD

This interactive workshop combines reflective writing and wellness themed self- assessments to help create a personal wellness action plan.

  1. Learn the importance of goal setting and determining core values
  2. Discus goal setting, work/ home balance assessment, screening for depression
  3. Develop a personal mission statement and action plan

  Radical Listening: A Novel Approach to Physician WellnessFaculty:Rita A. Manfredi, MD, FACEP

 11:45-1:15Workshops (7)

  Performing Your Own Personal Wellness SWOT AnalysisFaculty:Christopher I. Doty, MD, FAAEM, FACEP

Apply the SWOT format to starting you own wellness journey. This workshop with be a hand- on intimate experiential activity where people work in groups of 2-3 to perform their own personal wellness SWOT analysis and start to identify mitigation strategies. The preceptor(s) will be available to facilitate discussion in these small groups to assist completion.

  1. Learn how to do an effective SWOT analysis
  2. Apply the SWOT analysis to wellness
  3. Create your strategy to mitigate threats and weakness while taking advantage of opportunities going forward.

  Rejecting Perfection: Finding Self Awareness and PeaceFaculty:Diana Nordlund, DO, JD, FACEP

In the uncomfortable place created by life stressors and loss, there is an opportunity for greater self-awareness and peace. Learn basic mindfulness principles and practices for use in your everyday life.

Participants will:

  1. Explore the evidence and art behind mindfulness practice;
  2. Learn basic principles and how to apply in personal and professional life; and
  3. Participate in a short-guided session

  No Gym, No Weights, No Time, No Problem!Faculty:Kathy Tsapos Parmele, MD, FACEP

  Contracts: Why Do We Do Them, What Do They Mean, Why Should I CareFaculty:Kevin M. Klauer, DO, EJD, FACEP

The success or failure of the contract between a physician and the group/hospital is based on effectively recognizing, discussing, and negotiating the difficult issues in advance. It is critical to clarify the important issues, expectations, and responsibilities when relationships are good, but what happens when they are not and termination is inevitable? What are the expected responsibilities, duties, and compensation? What is breach, is there a “no-cause” termination clause, what procedures exist for resolving disputes, and what are the restrictions?

  1. Describe the key differences between independent contractor and employee relationships.
  2. Describe the major elements of physician contracts.
  3. Identify the key financial considerations.
  4. Explain contracting entities (physician and group/hospital) perspectives on key contract clauses of: compensation and benefits, duties and responsibilities, restrictive covenants, term and termination.
  5. Identify common areas of contract problems and methods to avoid them.

  Work/Life HarmonyFaculty:Debra S. Williams, MD, FACEP

Wheel of Life exercise, Big rocks/little rocks to set priorities. This is a very interactive session to allow attendees the time to really delve into themselves and recognize areas of their life that most of us don't take time to do otherwise.

  1. Use Wheel of Life to determine what’s working and what’s not
  2. Define Clarity of Values
  3. Distinguish between the Big Rocks and Little Rocks
  4. Describe the role of Mindfulness in work/life integration

  Hypnosis: It's isn't Mind Control, it's a Useful SkillFaculty:Vidor Friedman, MD, FACEP

Usually it takes several days to get adept at hypnosis. But even this short coaching workshop will teach you the ability to help your anxious patients battle pain, whether it be somatic or psychological, using simple bedside techniques. You’ll how to relax both your patients and yourself.

  1. Describe what hypnosis is
  2. Understand how hypnosis works
  3. List examples of where hypnosis can help in the ED
  4. Learn how to induce and experience a hypnotic trance for relaxation

 7:00Evening Activities:

  1. Open Mic
  2. Book Club (In Shock: My Journey from Death to Recovery and the Redemptive Power of Hope)

Day 4 - Friday, February 22

 TimeCourseFaculty

 8:00-9:00When System Change Isn't Fast EnoughFaculty:Kathy Tsapos Parmele, MD, FACEP

 9:00-9:30Negotiating for SuccessFaculty:Robert W. Strauss, Jr., MD, FACEP

Like it or not, every time you interact with somebody to accomplish what doesn’t already exist, you are negotiating. Sharpen your survival skills with this interactive presentation covering the fundamental principles central to negotiating. When trying to hammer out the details of a complex negotiation or a simple every day family discussion, meeting the needs of both parties can be tricky. This presentation will help you to understand the principles of negotiation, improve your skills, and help you and the other person get what you each want.

  1. Describe the components of successful negotiation
  2. Develop a successful negotiating strategy
  3. Explain approaches to negotiation hurdles by:
    • Using the ‘Theory of Yes’
    • Breaking deadlocks
  4. Describe “Principled Negotiation”

 9:30-10:00Being Titanium or Being Rubber: Building Resilience in OthersFaculty:Christopher I. Doty, MD, FAAEM, FACEP

Many of see those around us, or even ourselves, suffer some form of burnout from time to time: emotional depletion, low personal achievement and disengagement. To combat these drags on our wellbeing we all need a reservoir of resilience – the ability to grow in the face of adversity. This lecture will review the science of personal resiliency to identify traits to foster in learners, team members, and colleagues.

  1. Define the causes and consequences of burnout in those around you
  2. List traits that are associated with decreased burnout and improved resiliency
  3. Learn how to build a resilience toolkit for yourself and others

 10:00-10:15Break

 10:15-11:45Workshops (6)

  Performing Your Own Personal Wellness SWOT AnalysisFaculty:Christopher I. Doty, MD, FAAEM, FACEP

Apply the SWOT format to starting you own wellness journey. This workshop with be a hand- on intimate experiential activity where people work in groups of 2-3 to perform their own personal wellness SWOT analysis and start to identify mitigation strategies. The preceptor(s) will be available to facilitate discussion in these small groups to assist completion.

  1. Learn how to do an effective SWOT analysis
  2. Apply the SWOT analysis to wellness
  3. Create your strategy to mitigate threats and weakness while taking advantage of opportunities going forward.

  Negotiating for SuccessFaculty:Robert W. Strauss, Jr., MD, FACEP

OK, you’ve got the principles down. Now it’s time to put them into action. During this workshop, you will get to practice your negotiating skills in a safe environment. Learn to enjoy the opportunity to work through conflict by collaborating and finding mutually successful outcomes.

  1. Through a series of negotiations, apply successful techniques
  2. Define your style
  3. Respond appropriately to ploys
  4. Address their needs while meeting yours

  Food As Medicine and Nutrition Life HacksFaculty:Kathy Tsapos Parmele, MD, FACEP

  How Did I Get Here?: Recognizing and Overcoming Hidden AbuseFaculty:Diana Nordlund, DO, JD, FACEP

Physicians are trained to recognize, and report abuse in patient populations, yet can find themselves in abusive situations and not see it. Not all abuse is physical.

Learn to:

  1. Recognize subtle forms of abuse;
  2. Develop counter-measures and resilience strategies

  Mindfulness and Meditation: There's an App for That?!Faculty:Kajal Khanna, MD, JD

We know that mediation can help reduce symptoms of anxiety, depression and stress. Don’t have time for a 10-day Vipassana Mediation course? There is a whole new wave of technology focused on meditation and mindfulness to try to make these techniques accessible and fun. We will explore some of the science behind the benefits of meditation and mindfulness and try some of the emerging technology that will make it easier to slow down and quiet your mind.

  1. Describe the benefit of meditation and mindfulness
  2. Learn practical techniques for mindfulness
  3. List technological aids for meditation

Learners will develop a basic background in the science behind mindfulness, meditation and stress mitigation and understand how they might incorporate these tools into their lifestyle and workplace.

 11:45-1:15Workshops (4)

  Blending GenerationsFaculty:Debra S. Williams, MD, FACEP

This session will provide you with the tools needed to successfully understand the differences in generations, and how to communicate and motivate your colleagues.

  1. Identify the 5 generations in the workplace
  2. Review life occurrences that shape the different generations
  3. Preferences of each generation
  4. Ideas of how to work together better

  Physician Coaching: GROW methodFaculty:Charmaine Gregory, MD, FACEP

One way to dig ourselves out of the burnout tailspin, is professional coaching. It provides a results-oriented and stigma fee method to increase your internal locus of control. In this session you will learn how to use coaching to increase your self-awareness and sense of accomplishment and engagement.

  1. Review data supporting the role of coaching in combating burnout
  2. Learn how to use the GROW model to address your own challenges and issues
  3. Utilize the GROW method to start to dig deep into goals and direction of life and career for others

  Meditation 101: For the Easily DistractedFaculty:Vidor Friedman, MD, FACEP

We all feel overworked and distracted, resulting in compassion fatigue and burnout. Simple meditation techniques while on the job can really help us refocus and reenergize, while calming our inner storm. The instruction will help attendees learn some simple meditation techniques for daily use.

  1. Define what meditation is
  2. Describe how meditation can help us while in the midst of a chaotic emergency department
  3. Lean simple but effective meditation techniques you can start using tomorrow in you quest for calm

  Diagnostic Errors: Role of Cognitive BiasesFaculty:Christian Tomaszewski, MD, MS, MBA, FACEP, FIFEM, FACMT

As we strive for increased volumes in the face of decreasing reimbursement, we will certainly unmask the hidden costs of false efficiencies. We tend to be overconfident, anchoring early on the most available facts, which often lead to confirmatory bias and early closure. Hypervigilance of our potential flaws combined with improved communication, checklists, and computerized decision support can all help us battle diagnostic errors. The workshop will include personal exercises that assess your own innate biases with regard to anchoring and overconfidence

  1. Understand the potential biases that can lead to diagnostic errors
  2. List situations where we need to be more analytical and less intuitive
  3. Describe interventions to safeguard against diagnostic errors
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