Faculty

		Michael A. Granovsky, MD, CPC, FACEP Dr. Granovsky is the President of LogixHealth, an ED coding and billing company. Following completion of his Emergency Medicine residency Dr. Granovsky went on to found Greater Washington Emergency Physicians where he is currently the Chief Financial Officer as well as a practicing clinician. Dr. Granovsky then attained a coding certification, followed by an ED specialty certification in coding and reimbursement and currently is one of the few practicing MDs in the country who is also a certified coder. His organized medicine positions include: Chair of ACEP’s Coding and Nomenclature Committee, Member ACEP’s Reimbursement Committee, Member ACEP’s Education Meetings Committee, and a member of the American Academy of Professional Coders. Dr. Granovsky is the Editor of ED Coding Alert and is also the Technical Editor of the ED Coding subspecialty Exam and Study Guide and the Course Director of National ACEP's Coding and Reimbursement Conference.

		Gregory L. Henry, MD, FACEP Dr. Henry was a clinical emergency physician staffing at several hospitals in the Ann Arbor, Michigan area. He is the former Chief of the Department of Emergency Medicine at Oakwood Hospital – Beyer Center in Ypsilanti, Michigan where he held the position for 21 years. Dr. Henry serves academically as Clinical Professor, Department of Emergency Medicine at the University of Michigan Medical School in Ann Arbor, Michigan. Dr. Henry is the past president of the American College of Emergency Physicians. His Presidential year was from October 1995 to October 1996. ACEP is the principal professional society for approximately 40,000 emergency physicians across the United States. A member of ACEP since 1976, and a member of its Board of Directors for eight years, Dr. Henry has been involved in all aspects of the American College of Emergency Physicians. At the Michigan affiliate of ACEP, the Michigan College of Emergency Physicians, Dr. Henry has held the positions of counselor and treasurer. He has been extremely active with the Government Affairs Committee and serviced as Chairman of the Long Range Policy Committee. Dr. Henry has also been a representative for ACEP through the 'Brain Attack' working group at the National Institute of Health. Dr. Henry as authored numerous articles and books throughout his career. Currently he is a consultant/reviewer for the ACEP publication, Annals of Emergency Medicine, and has reviewed for the other major journals in emergency medicine. He is on the editorial board for of the publication ED Management. He is the author of several books on neurologic disease and risk management in emergency medicine, as well as over 70 textbook chapters and articles on various aspects of emergency care. Dr. Henry is a frequent lecturer on topics concerning health policy, risk management, neurologic disease and pain management. He has lectured at over 97 residency programs in emergency medicine, and to over 180,000 emergency physicians as various meetings. He was the winner of the first ACEP Outstanding Speaker of the Year Award (1998-1999). Dr. Henry provides a monthly audio series called Risk Management Monthly, Emergency Medicine that deals with all aspects of medical legal problems. In addition to his ACEP affiliations, Dr. Henry is a member of the American Medical Association, and has served as the emergency medicine representative to its Specialty Society Medical Liability Project. Dr. Henry has sat on the Professional and Technical Advisory Committee of the Joint Commission on Accreditation of Health Care Organizations. He is also a member of the Michigan State Medical Society, the Society of Academic Emergency Medicine, and the Washtenaw County Medical Society. Dr. Henry received his undergraduate degree from the University of Michigan, and his medical degree from the University of Michigan Medical School in 1973. Dr. Henry lives with his family in Ann Arbor, Michigan. His contributions to the field of emergency medicine are legend and he has a keen interest in improving patient safety and risk management as well as neurological disease. His expertise in the field of risk management is beyond comparison. He has reviewed over 2,150 malpractice cases over the last 36 years and he has served as a risk management consultant for numerous physician groups and hospitals throughout the United States. He is the former president and case manager of two emergency physician malpractice insurance companies. Teaching is his passion and his love for the field of emergency medicine is reflected in the energy and enthusiasm he brings to every presentation he makes.

		Kirk B. Jensen, MD, MBA, FACEP Dr. Jensen is Chief Medical Officer for BestPractices, Inc. He has been medical director for several emergency departments and is a faculty member of the Institute for Healthcare Improvement (IHI) focusing on patient flow, quality improvement, and patient satisfaction both within ED and the hospital. He chaired the innovative IHI communities Operational and Clinical Improvement in the Emergency Department and Improving Flow in the Acute Care Setting. He led the IHI seminars Cracking the Code to Hospital-wide Patient Flow and Perfecting Emergency Department Operations. In addition, Dr. Jensen served on the expert panel and site examination team for Urgent Matters, a Robert Wood Johnson Foundation Initiative focused on helping hospitals eliminate ED crowding and congestion as well as preserving the health care safety net. Dr. Jensen holds a Bachelor's Degree in biology from the University of Illinois (Champaign) and a Medical Degree from the University of Illinois, Chicago. He completed a residency in Emergency Medicine at the University of Chicago and an MBA at the University of Tennessee (Knoxville). Dr. Jensen is a popular speaker and coach for EDs across the country and is co-author of three books, Leadership for Smooth Patient Flow (2007 ACHE Hamilton Award winner), Hardwiring Flow and The Hospital Executive's Guide to Emergency Department Management. He has expertise in workflow redesign, staff satisfaction, patient safety and satisfaction, project management and other topics related to patient flow, operations, and process improvement.

		Jay A. Kaplan, MD, FACEP Dr. Kaplan is Director of Service and Operational Excellence for CEP America Emergency Physician Partners and Medical Director of the Studer Group. He is a current member of the American College of Emergency Physicians Board of Directors. A graduate of Harvard College and Harvard Medical School, Dr. Kaplan won teaching awards in 1996 and 1999 and in October 2003 was named the American College of Emergency Physicians’ Outstanding Speaker of the Year. In 2007, Studer Group honored him with the prestigious Physician Fire Starter Award. In January 2011, he was awarded the Grace Humanitarian Award by the Thomas Jefferson University Hospital Department of Emergency Medicine. Dr. Kaplan served as Chairman of the Department of Emergency Medicine (1985-2001) and as a Medical Staff Officer including Chief of Staff (1992-2001) at Saint Barnabas Medical Center in Livingston, NJ. As Chairman of Emergency Services for his health system (1998-2001), he led his system’s emergency departments to the 98th percentile in patient satisfaction and his own emergency department was in the > 90th percentile for 6 years in a row (1996-2001). As a national speaker and facilitator, Dr. Kaplan presents to and coaches hospital leadership teams, emergency departments, medical groups and physicians to the highest levels of clinical quality and service excellence. He engages and interacts with his audience and makes listening fun. His approach is tactical and directed toward implementation not just ideas, toward results not consults. Dr. Kaplan continues to practice clinically because he loves the clinical practice of medicine, and caring for patients helps him remain close to the patients’, the hospital staff’s, and the physicians’ current experience. He lives with his wife and family in the San Francisco Bay area approximately 20 minutes north of the Golden Gate Bridge.

		Kevin M. Klauer, DO, EJD, FACEP Dr. Klauer is Chief Medical Officer for Emergency Medicine Physicians, Ltd., based in Canton, Ohio and the Director of the Center for Emergency Medical Education (CEME). He also serves on the Board of Directors for Emergency Medicine Physicians, Ltd. and Physicians Specialty Limited Risk Retention Group. He is an Assistant Clinical Professor at Michigan State University College of Osteopathic Medicine. He is the recipient of the ACEP National Faculty Teaching Award and the Robert J. Dougherty Teaching Fellowship Award of the Emergency Medicine Residents Association. Dr. Klauer serves as Editor-in-Chief for Emergency Physicians Monthly publication and is the Co-Author of two risk management books: Emergency Medicine Bouncebacks: Medical and Legal and Risk Management and the Emergency Department: Executive Leadership for Protecting Patients and Hospitals. Dr. Klauer also serves as ACEP Council Vice Speaker.

		Thom A. Mayer, MD, FACEP Dr. Mayer is President and Chief Executive Officer of BestPractices, Inc., the Medical Director for the NFL Players Association and Clinical Professor of Emergency Medicine at George Washington University and University of Virginia Schools of Medicine, as well as Senior Lecturing Fellow at Duke University. He is one of the most widely-sought speakers on healthcare customer service, trauma and emergency care, pediatric emergency care, and medical leadership. He has published over 60 articles, 60 book chapters, and has edited ten textbooks on emergency medicine, including Leadership for Great Customer Service: Satisfied Patients, Satisfied Employees, Leadership for Smooth Patient Flow, and Emergency Department Management: Principles and Applications. On September 11, 2001 Dr. Mayer served as one of the Command Physicians at the Pentagon Rescue Operation, coordinating medical assets at the site. The BestPractices physicians at Inova Fairfax Hospital were the first to successfully diagnose and treat inhalational anthrax victims during the fall 2001 anthrax crises, and Dr. Mayer has served on the Department of Defense on Defense Science Board Task Forces on Bioterrorism, Homeland Security and Consequences of Weapons of Mass Destruction. Dr. Mayer also serves as a Medical Director for the Studer Group.

		John D. McCourt, MD, FACEP Dr. McCourt, Jr. has been an Emergency Physician with Emergency Medicine Physicians (EMP) since 1994. He has served as Education Director, Assistant Director and is currently Medical Director of the Adult Emergency Department at University Medical Center in Las Vegas, Nevada. He is also a member of the Emergency Medicine Physician Partners, LLC Board of Managers and has recently been named Vice Chair of Clinical Operations for the University of Nevada School of Medicine Department of Emergency Medicine. He has served as the director of the Emergency Physician Medical Group (EPMG) education division and received the program director of the year award. His academic interest lead him to serve as Co-director of the National Emergency Medicine Board Review Course preparing thousands of emergency physicians for their certification and recertification exam. He was the 2009 National Emergency Medicine Faculty presenter runner up at the American College of Emergency Medicine Scientific Assembly CPC Competition Finals held in Boston. Dr. McCourt has been invited to speak at the American College of Emergency Physician's annual Scientific Assembly and he is currently an Associate Professor for the University of Nevada School of Medicine Department of Emergency Medicine and serves as the Vice Chair of clinical operations. In Dr. McCourt's spare time, he has coached the Faith Lutheran High School Girls and Boys Cross Country and Track teams winning the girls and boys Nevada State Track Championship in 2009. Dr. McCourt is residency trained in Emergency Medicine. He is board certified in Emergency Medicine. He is a member of the American College of Emergency Physicians. Dr. McCourt earned his Bachelor of Science Degree in Biology from Northern Illinois University in DeKalb, Illinois. He earned his medical degree from UHS/The Chicago Medical School in Chicago, Illinois, and completed his Emergency Medicine Residency at The University of Chicago Hospitals in Chicago, Illinois.

		Dighton C. Packard, MD, FACEP Dr. Packard is the Chairman of the Department of Emergency Medicine at Baylor University Medical Center in Dallas, Texas. He is a graduate of The University of Texas Health Science Center at San Antonio, Texas. Dr. Packard underwent Surgical Training at Baylor University Medical Center and became ABEM Boarded in 1983. As a current diplomat of the American Board ofEmergency Medicine, Dr. Packard continues to practice clinically at Baylor. Dr. Packard also serves as the Chief Medical Officer for EMSC. EMSC is composed of American Medical Response and EmCare, leaders in prehospital transportation and hospital physician services.

		Robert W. Strauss, Jr., MD, FACEP Program Chair Dr. Robert Strauss is an Adjunct Professor at the University of Cincinnati’s Department of Emergency Medicine. He is also the Associate Chairman of The Christ Hospital’s Department of Emergency Medicine in Cincinnati. In addition, he is Senior Vice President and chief Medical Officer for TeamHealth-East. Dr. Strauss completed his training in emergency medicine at the University of Chicago, where for several years, he held the positions of Program Director and Associate Chairman. Among his organized medicine leadership positions, he is a Past Chairman of the Residency Review Committee-Emergency Medicine, the Director of ACEP's ED Directors' Academy (EDDA), a four phase ED Directors' training and certification program, and a regular lecturer for ACEP's national conferences. He has won several awards from ACEP, including “Outstanding Contribution to Education in Emergency Medicine,” “Outstanding Speaker of the Year,” “Over the Top Award” (twice), and “Hero of Emergency Medicine.” Among his contributions to the EM literature, he was chief editor and contributor to Mosby's (Elsevier) "Emergency Department Management: Principles and Applications" and ACEP's "Contracts: A Practical Guide for the Emergency Physician." Dr. Strauss is currently collaborating with others in the soon to be published McGraw Hill, “Strauss and Mayer’s Emergency Department Management.”

		Daniel J. Sullivan, MD, JD, FACEP Dr. Sullivan is the President and CEO of The Sullivan Group, a medical risk management and patient safety organization. He is a board certified emergency physician and a fellow in the American College of Emergency Physicians (ACEP). Dr. Sullivan is a past president of the Illinois College of Emergency Physicians and is an Associate Professor of Emergency Medicine at Rush Medical College. Dr. Sullivan obtained a legal degree in 1989, and has used his dual background to study patient safety issues and create programs, services, and solutions to reduce medical errors and reduce risk in the practice of medicine. Dr. Sullivan has authored cutting edge research that defines the risk and safety issues in the practice of emergency and acute care medicine. He teaches risk and safety nationally to emergency physicians including regular presentations at the American College of Emergency Physicians’ Scientific Assembly and the Medical Directors Academy. Over the last 15 years Dr. Sullivan’s risk and safety tools and training have touched tens of thousands of emergency physicians and nurses and currently impacts over 15,000,000 emergency department patient visits each year.